Donatos Pizza

3.9
271 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Location

Donatos Pizza
825 West 10th Street, Indianapolis, IN
46202, United States

Hours

Reviews

3.9
271 reviews
5 stars
146
4 stars
47
3 stars
19
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude service and poor management.

Food Quality

Inconsistent food quality; while many customers enjoyed the pizza, there were complaints about cold deliveries, incorrect orders, and undercooked items.

Delivery Issues

Frequent complaints about delivery delays and issues with third-party services like DoorDash, leading to cold or missing orders.

Pricing Concerns

Customers expressed that the prices are high relative to the quality of food received, with some feeling it was not worth the cost.
  • MY
    Mitchell Yarnell
    Dec 28, 2025
    2.0
    Employees were rude and people hanging around that don't work there..not good for business
  • TG
    TAMRA GEBHART
    Dec 23, 2025
    3.0
    Pizza was cold
  • EC
    eric crowder
    Dec 22, 2025
    5.0
    Perfect pizza, excellent customer service
  • AM
    Andrew Mechler
    Dec 21, 2025
    1.0
    I ordered on the Donatos app and it sends a door dash driver who delivers the pizza 40 mins past when it said on the Donatos app it would be delivered. It got delivered Ice cold and I got a different pizza then what was ordered
  • RC
    Rettak Collier
    Nov 3, 2025
    5.0
    Our family absolutely swears by Donatos Pizza near me! If you appreciate a truly great thin crust pizza, Donatos is hands-down the best chain out there. What sets them apart is their famous "Edge to Edge toppings"—they absolutely load the pizza right to the very edge, which is a game-changer. We love the classic pepperoni, especially with the unique flavor of the smoked provolone cheese. ​For a recent family pizza night, we ordered both a large thin crust and one of their newer, value-friendly Bakery Crust options, which is perfect for sharing (and the square cut is fun!). The order was hot and ready quickly for pizza carryout. ​Donatos is a consistently family-friendly pizzeria. They provide excellent value, and their menu is simple and delicious. Whether you're craving that perfect, crispy Columbus-style pizza or a thick, hearty pie, Donatos is our reliable choice for an easy, high-quality family dinner every time. Highly recommend! ​#DonatosPizza #PizzaNearMe #ThinCrustPizza #EdgeToEdgeToppings #FamilyDinner #BakeryCrust #SmokedProvolone #FamilyFriendlyPizzeria

Frequently Asked Questions About Donatos Pizza

What is Donatos Pizza known for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering family-owned quality since 1963.

Where is Donatos Pizza located?

Donatos Pizza is located at 825 West 10th Street, Indianapolis, IN 46202, US.