Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.2
168 reviews
5 stars
71
4 stars
16
3 stars
11
2 stars
15
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While some customers enjoyed the food, there were consistent complaints about incorrect orders and food not being fresh or properly cooked.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the drive-thru area and overall restaurant conditions.
Staff Friendliness
Despite service issues, some customers praised the friendliness and helpfulness of individual staff members.
- TGTammy GrahamJan 3, 20264.0Food and service were great. Seems to be a busy delivery and carryout place.
- ASA SmithDec 13, 20251.0Came here to order take out. Terrible atmosphere. 2 different music platforms playing totally different music quite loudly. Pizza was just okay and slightly overcooked. This is December and the entire restaurant was FULLof creepy Skelton posters and decorations with Santa hats. It’s totally ok for people to not celebrate true Christmas but have enough decency to respect the ones who do celebrate it with authenticity.
- KLKimberly LillyDec 11, 20255.0We just got a delivery tonight. It came super quick and was still hot. They even sent plates, Parmesan cheese and red pepper flakes. Our delivery guy was super friendly! Best service we've had in a long time!
- CTcesar toledoOct 31, 20251.0Super horrible service, we ordered and over a hour later we called to where they were and it rang twice and they hung up on me
- D1DGoddess 11Oct 29, 20252.0Pizza was not Fresh. Hard
Frequently Asked Questions About Donatos Pizza
What type of food does Donatos Pizza specialize in?
Donatos Pizza specializes in Edge to Edge® toppings on a crispy golden thin crust pizza, along with oven baked subs, wings, desserts, and appetizers.
Where is Donatos Pizza located?
Donatos Pizza is located at 7460 N. Shadeland Ave, Suite 600, Indianapolis, IN 46250, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight. It is closed on the holiday November 27, 2025.
Can I order Donatos Pizza for delivery or pickup?
Yes, Donatos Pizza offers in-store pickup, delivery, and same day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Donatos Pizza have a mobile app for ordering?
Yes, Donatos Pizza has a mobile app available for iOS and Android to place orders conveniently.
How can I contact Donatos Pizza?
You can contact Donatos Pizza by phone at +1 317-578-8722 or email at st0347@donatos.com.
Are there any coffee shops near Donatos Pizza?
Yes, there is a Starbucks coffee shop near Donatos Pizza, which makes it convenient to grab a coffee before or after your meal.
What other dining options are available near Donatos Pizza?
Nearby dining options include Caplinger's Fresh Catch, a seafood restaurant, Quiznos sandwich shop, and Chick-Fil-A, an American restaurant, providing variety for visitors.
Can I visit any wellness or healthcare providers near Donatos Pizza?
Yes, near Donatos Pizza you can find healthcare providers such as Balance Institute of Indiana for physical therapy, Magnus Dentistry, George W. Hicks, MD (ear, nose, and throat), Innate Way Wellness for mental health, and Suzanne Foley Audiology.