Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.6
328 reviews
5 stars
147
4 stars
67
3 stars
27
2 stars
18
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers have mixed feelings about the food quality, with some praising the taste and variety, while others report issues like cold food, incorrect orders, and inconsistent flavors.
Customer Service
Numerous reviews highlight poor customer service, including rude staff, long wait times, and unprofessional behavior from management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and delays in service, leading to frustration and dissatisfaction.
Delivery Issues
Several reviews mention problems with delivery, including long wait times, lost orders, and lack of communication from staff.
Atmosphere and Cleanliness
While some customers appreciate the casual and family-friendly atmosphere, others express concerns about cleanliness and staff professionalism.
- HDHibo DelNov 13, 20251.0I place order my order was missing what I requested. When I called the store the manager was rude and disrespectful her name is harmony if that is even her name location Sunnyside
- MMMark MerleOct 25, 20252.0Not good.....
- CDCory DOct 6, 20255.0Isaiah went above and beyond! Glad I have a go to place for hot good food for Monday night football!
- SPShandy PlickaOct 3, 20255.0I ordered 6 pizzas and salad for a work party, staff was very helpful and delivery was prompt and courteous. Pizza was great!
- TCTiffany ChampionSep 20, 20251.0I don’t even know how this is considered “pizza”, it’s all low quality, low flavo, low toppings it’s LITERALLY A DOUGH PUFF with hardly anything on it. I don’t order pizza very often but I’ll definitely not CHOOSE this again!!!
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 5805 Sunnyside Road, Indianapolis, IN 46236, USA.
What are the opening hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday to Saturday from 11:00 AM to midnight. It is closed on November 27, 2025 for a holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order at Donatos Pizza through their mobile app?
Yes, you can order via the Donatos Pizza app available on the Apple App Store and Google Play Store.
Does Donatos Pizza cater for dietary preferences like vegetarian?
Yes, Donatos Pizza serves vegetarian options as indicated by their Google attributes.
What products and specials does Donatos Pizza offer?
Donatos Pizza offers pizza, oven-baked subs, desserts, and appetizers. They currently have a special to add a side for just $5.
What nearby fast food restaurants can I visit around Donatos Pizza?
Nearby fast food options include Wendy's, McDonald's, and Wingstop, which are convenient choices if family or friends want to dine at different places.
Are there nearby banks near Donatos Pizza for easy transactions?
Yes, near Donatos Pizza, you can find BMO Harris Bank, BMO Bank N.A Branches, FORUM Credit Union, and H&R Block, making it convenient for banking needs before or after your meal.
What shopping options are available near Donatos Pizza?
Donatos Pizza is near several shopping locations such as Kohl's, Sephora, Payless ShoeSource, and Cato Fashions where you can shop for clothes, beauty supplies, and shoes.