Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.6
250 reviews
5 stars
112
4 stars
42
3 stars
32
2 stars
10
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the pizza, others complained about cold, burnt, or poorly prepared food.
Customer Service
Several reviews highlighted excellent customer service from specific staff members, but many others noted a lack of professionalism and empathy from management.
Delivery Issues
Numerous complaints were made about late deliveries and problems with the delivery service, leading to customer dissatisfaction.
- BVBen VaughnOct 13, 20255.0One that never lets me down, specifically this location. Always great service and delicious food… one of my goto places to eat and well worth it all
- SGSarah GoldenJan 10, 20171.0It took this store over 1.5 hours to bring me a salad from just down the street. When I called to check on it, not only did I wait on hold another 10 minutes, they were incredibly rude to me. Thanks for reminding why I do not order Donatos.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
Where is the Donatos Pizza located in Indianapolis?
Donatos Pizza is located at 5688 Georgetown Road, Indianapolis, IN 46254, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday to Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
How can I place an order from Donatos Pizza?
You can place an order online via their website or mobile apps available on Apple App Store and Google Play Store.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Donatos Pizza a family-owned business?
Yes, Donatos Pizza is a family-owned pizza company founded in Columbus, Ohio in 1963.
Are there other Donatos Pizza locations nearby?
Yes, nearby Donatos Pizza locations include Donatos 56th & Georgetown and another Donatos Pizza nearby.
What nearby places can I visit before or after dining at Donatos Pizza?
You can visit nearby places such as All Stars Sports Lounge & Grill for drinks, Ritter's Frozen Custard for dessert, and Costa Brava Mexican for additional dining options.
Is there a laundromat or mobile phone store near Donatos Pizza?
Yes, Laundry and Tan Connection laundromat and Metro by T-Mobile mobile phone store are near Donatos Pizza for your convenience.