Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.6
250 reviews
5 stars
112
4 stars
42
3 stars
32
2 stars
10
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising staff like Gabby and Jon for their professionalism, while others report rudeness and unhelpfulness from employees.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
While some customers enjoyed the pizza and other menu items, others reported issues with food being cold, burnt, or poorly prepared.
Delivery Issues
Numerous reviews highlighted problems with delivery times, including late arrivals and orders not being made on time.
Management Response
Feedback indicates that management's handling of customer complaints is inconsistent, with some managers receiving praise for their service while others are criticized for their lack of professionalism.
- BVBen VaughnOct 13, 20255.0One that never lets me down, specifically this location. Always great service and delicious food… one of my goto places to eat and well worth it all
- DHDread “DreadHead K” HeadJun 29, 20251.0Would NOT Recommend To No One VERY RUDE & DISRESPECTFUL & Employees Will Hang Up On You & Wish I Could Give ZERO Stars
- GIGUY IIJun 2, 20251.0They will tell you 10 minutes when you order then when you get there 15 min later they tell you 10 minutes again! …. Needs better management.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
Where is the Donatos Pizza located in Indianapolis?
Donatos Pizza is located at 5688 Georgetown Road, Indianapolis, IN 46254, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday to Saturday from 11:00 AM to midnight.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
How can I place an order from Donatos Pizza?
You can place an order online via their website or mobile apps available on Apple App Store and Google Play Store.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Donatos Pizza a family-owned business?
Yes, Donatos Pizza is a family-owned pizza company founded in Columbus, Ohio in 1963.
Are there other Donatos Pizza locations nearby?
Yes, nearby Donatos Pizza locations include Donatos 56th & Georgetown and another Donatos Pizza nearby.
What nearby places can I visit before or after dining at Donatos Pizza?
You can visit nearby places such as All Stars Sports Lounge & Grill for drinks, Ritter's Frozen Custard for dessert, and Costa Brava Mexican for additional dining options.
Is there a laundromat or mobile phone store near Donatos Pizza?
Yes, Laundry and Tan Connection laundromat and Metro by T-Mobile mobile phone store are near Donatos Pizza for your convenience.