Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Donatos Pizza
5650 South Franklin Road Suite 100A, Indianapolis, IN
46239, United States
Hours
Reviews
3.6
312 reviews
5 stars
152
4 stars
46
3 stars
28
2 stars
17
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude management and poor handling of complaints.
Food Quality
Inconsistent food quality; some customers enjoyed the pizza while others received burnt or incorrect orders.
Wait Times
Long wait times reported for both pickup and delivery, with some customers experiencing significant delays.
Cleanliness
The restaurant is generally noted as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
- ZSZach Steveson3 days ago5.0Donato's does it right! This crew is kind, courteous, and fast (even when crazy busy). Brett and this crew truly knock it out of the park every time!!
- JHJack HuberNov 4, 20251.0Was told 20 minutes. Ended up waiting an hour and a half.
- YYYuma YTOct 23, 20255.0I love this place. The dining room is small but so quaint, and the pizza is amazing. I love the sweeter sauce that they have compared to other fast food pizza, and the topping are top notch.
- KRKyle RutledgeOct 14, 20255.0Awesome service! Thanks Brett!!
- JCJenn COct 11, 20255.0Drive thru service was fast and friendly!
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours for Donatos Pizza in Indianapolis?
Donatos Pizza is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza offer delivery and in-store pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Donatos Pizza located in Indianapolis?
Donatos Pizza is located at 5650 South Franklin Road Suite 100A, Indianapolis, IN 46239.
Is Donatos Pizza family-friendly and accessible for people with disabilities?
Yes, Donatos Pizza welcomes families and has wheelchair accessible restrooms and high chairs available.
What nearby places can I visit before or after dining at Donatos Pizza?
You can check out IRISE Martial Arts Southeast for fitness, Li's Garden for Chinese cuisine, or Franklin Road Branch Library nearby before or after your visit.
Are there other dining options close to Donatos Pizza in Indianapolis?
Yes, nearby dining options include Subway sandwich shops, The Instant Replay Cafe, and El Rodeo 24 Mexican restaurant.
Where can I find services like insurance or hair salons near Donatos Pizza?
Near Donatos Pizza, you can find insurance agencies such as Doug Hiner - State Farm and Steven Kinzie: Allstate Insurance as well as Supercuts hair salon.
How can I order pizza from Donatos Pizza?
You can order pizza through their website, or by downloading the Donatos Pizza app available on iOS and Android.