Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.4
472 reviews
5 stars
204
4 stars
71
3 stars
50
2 stars
24
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness from staff and long wait times for orders.
Food Quality
While some customers praised the pizza and wings, others complained about cold food, incorrect orders, and unsatisfactory quality.
Management Issues
Several reviews highlighted issues with management, including unprofessional behavior and lack of accountability for mistakes.
Order Accuracy
Numerous customers experienced problems with order accuracy, including missing items and incorrect charges.
Cleanliness
Concerns were raised about cleanliness and hygiene practices among staff, particularly in food preparation areas.
- JGJeff GallihughOct 26, 20255.0Best Pizza on the block !
- DHDeb HayworthOct 26, 20251.0Been sitting at window for 14 minutes and no one has came to bring my food or even say hi, may we help you. No one. Will give then another ten minutes and if nothing I am leaving no food no payment. I have one year-old twins in the car so I cannot just get out and go and pick up the pizzas
- EGEdgar GalacticoSep 6, 20255.0Good
- DRDerrick RobertsAug 27, 20255.0Great friendly people like the ataff
- ALAmanda LambertAug 19, 20251.0The manager here is always so rude when I come in. Talks to people like he’s better than them
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a unique pizza experience.
Where is Donatos Pizza located in Indianapolis?
Donatos Pizza is located at 5620 Crawfordsville Road, Suite AA, Indianapolis, IN 46224.
What are the operating hours for Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight. It is closed on November 27, 2025, for a holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza provides in-store pickup, delivery, and same-day delivery services.
How can I place an order from Donatos Pizza?
You can order via their website at donatos.com or through their mobile apps available on Apple App Store and Google Play Store.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
What types of food does Donatos Pizza offer?
They offer pizza, oven-baked subs, desserts, and appetizers, with specialties including pepperoni and thin crust pizza.
Are there any nearby gyms or fitness centers to Donatos Pizza?
Yes, Mas Aesthetics, a gym and fitness trainer venue, is located nearby Donatos Pizza, which could be convenient if you're planning to work out before or after enjoying a meal.
What nearby services can help with package deliveries near Donatos Pizza?
UPS Access Point location, serving as a courier, shipping center, and post office, is close to Donatos Pizza for your package sending and receiving needs.
Are there other food options close to Donatos Pizza?
Yes, Subway, a fast food and sandwich restaurant, is located nearby, offering alternative quick meal options if desired.