Domino's Pizza

2.7
510 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Indianapolis? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 8403 North Michigan Road Suite A.

Location

Domino's Pizza
8403 North Michigan Road, Indianapolis, IN
46268, United States

Hours

Reviews

2.7
510 reviews
5 stars
163
4 stars
38
3 stars
29
2 stars
31
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, poor communication, and rude staff interactions.

Food Quality

While some customers enjoyed the pizza and other menu items, many complained about food quality, including incorrect orders and unsatisfactory preparation.

Management Concerns

Several reviews highlighted issues with management, including understaffing and poor handling of customer complaints.

Positive Staff Interactions

Despite the negative feedback, some customers praised the friendliness and helpfulness of individual staff members.

Delivery Problems

Numerous reviews mentioned delays in delivery, cold food upon arrival, and issues with the drive-thru service.
  • SH
    Shontonna Harris
    Nov 11, 2025
    1.0
    Wish I could have given them a 0!! No customer service skills to be found. Management is terrible and have a nasty attitude on the phone. Employeesrude hanging up the phone. That's why y'all reviews are horrible!
  • ZT
    Zach Turner
    Nov 10, 2025
    1.0
    Sat in the drive thru at the window for 20 minutes being actively ignored. The store was devoid of customers and there were employees around. I finally got fed up and went inside to get my food which turns out was made with the incorrect toppings.
  • EB
    Elijah Bucken
    Nov 10, 2025
    1.0
    One hour after we ordered online they had just put our pizza in the oven. Was told it was going to take maximum 30 minutes. Our pizza was not even starting prep 45 minutes after ordering. Did not end up getting the food
  • BC
    Bridget Childs
    Nov 9, 2025
    1.0
    I Called the store to place a Takeaway order. I was in a hurry, I Was in town due to a Sad event in my family and I was staying at the Embassy Suites a few miles down the road. I went to pick up my order. I did not look in the box because I was in a hurry, but when I got back to my hotel room, the pizza was completely burnt so much so I could not believe they even put it in a box in the first place otherwise I probably could’ve managed it, but it was like a burnt cracker. I called. I spoke to a person by the name of Zander or Zeyfer not sure Not sure exactly of the pronunciation. Anyway, I was leaving the next day and did not have time to come back and pick up a pizza because they were actually closing within 30 minutes. He gave me a $25 refund and said it would be there until I came back or it would just be under my phone number. So I ordered another pizza From a Domino’s that could deliver to the hotel I was Staying at. The credit did not show up no problem. The kids had to eat so I just paid for called the next day that the credit wasn’t there but they couldn’t refund it. OK, no problem. I’ll come back in town order another pizza but when I came back. It was the worst experience I have ever experienced in customer service Literally. This person pictured below, was so extremely rude. She even called him on the phone and he was rude as well, but she was on her personal cell phone, not on the company phone. He had actually deleted the Credit. How do I know? Because she told me while he was on the phone. To make this very long story extremely short, she literally ignored me, walked away from the cash register and started making one of the 53 pizzas that they were behind on. How do I know they were 53 pizzas behind you ask? Because she made sure to tell me that when she walked away from me and began to ignore me. I wasn’t yelling, I was not screaming, I did not raise my voice, I simply asked. What should my next course of action be so then I can get my $25 back. I stood there. She helped somebody else as if I wasn’t even standing there then she went on to make pizzas. It was very humiliating as she talked to her other coworker, in the background picture, about me while I stood there listening to her. Didn’t get her name because her uniform was filthy and her name was rubbed off, but this is her picture. I can’t get the $25 back and I’m actually not even pressed about it. It was the disrespect.
  • RH
    Ryan Henry
    Nov 8, 2025
    1.0
    Screwed up my order and refuses to fix it or issue a refund. Manager was EXTREMELY rude. Do not go here

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Indianapolis?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust at Domino's Pizza in Indianapolis.

What are the operating hours for Domino's Pizza on North Michigan Road?

Domino's Pizza is open from 10:00 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.