Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Indianapolis? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 501 E 38th Street .
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Delivery Issues
Many customers experienced significant delays in delivery, with some waiting over two hours for their orders.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor quality of food received.
Mixed Experiences
While some customers praised the food quality and service, many others reported negative experiences, indicating inconsistency in performance.
KR
Katonga Radford
Jan 4, 2026
1.0
I ordered delivery through the website and used a 15% off entire order coupon. I noticed the coupon was not honored in my final total amount so I called the store. A guy answered rudely and told me well just cancel the order then. I explained that the delivery driver was already just minutes away and he hung up on me. The order arrived old and cold without all the toppings. This location is HORRIBLE. Dont waste your time or money.. go elsewhere
JW
Jason Williams
Dec 27, 2025
1.0
This is my neighborhood Domino's. I have repeatedly had issues with their customer service. The staff here often has an attitude and asking for a manager is no different. I will either find a new pizza place or try a different Domino's. I have no more tolerance for this location.
MS
Megen Smith
Dec 27, 2025
4.0
Best thing about this experience was an employee named Michael who gave me some good advice when I found out I had a screw in my tire right before pulling in to pick up my pizza.
JM
John Mcgee
Dec 15, 2025
1.0
I ordered food for delivery. Order took about an hour, and when received, part of it was incorrect. I immediately called the store to inform them of the mistake. I was told they would fix it. After waiting over an hour, I contacted the store again. They eventually told me they couldn't do anything to fix the order, but could get credit on my next order. Please do not advertise delivery insurance and can't stand by your own words.
WV
Walter Villanueva
Dec 14, 2025
1.0
By far the worst customer service and quality control Ive had from dominos. Ordered online and picked up 30 minutes after it was already completed. Went to the drive up pick up window and a bunch of the staff saw me and still didn't acknowledge me. I saw a bunch of orders already finished sitting on a shelf. figured mine was there. After 10 minutes waiting for someone to come up to the window decided to go inside. Even then I still was not greeted after 10 to 15 minutes. Afterwards I just shouted can I pick up my food and they all looked at me and still took someone 5 minutes after to approach me.
Finally got my pizza and it turned out that they gave me the wrong one.
Don't come to this place. Let this location close for how poorly it's ran.
What types of pizzas does Domino's Pizza in Indianapolis offer?
They offer Specialty Pizzas and custom pizzas with New York Style, Handmade Pan, or Parmesan Stuffed Crust options.
What are the opening hours for delivery at Domino's Pizza on 501 E 38th Street?
Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and Friday and Saturday from 10:30 AM to 1:00 AM.
Can I pick up my Domino's order at the Indianapolis location, and what are the takeout hours?
Yes, pickup is available daily from 10:30 AM to midnight, except on Friday and Saturday when it’s open until 1:00 AM.
What online options are available for ordering Domino's Pizza in Indianapolis?
You can order for delivery or carryout via Domino's website or through their apps available on Android and iOS devices.
Which payment methods does Domino's Pizza accept at this location?
They accept various payments including cash, credit cards (Visa, Mastercard, American Express, Discover, Diners Club), Apple Pay, Android Pay, PayPal, Afterpay, Klarna, Bitcoin, Zelle, and more.
Does Domino's Pizza in Indianapolis offer any contactless services?
Yes, they provide CURBSIDE_PICKUP, DELIVERY, and NO_CONTACT_DELIVERY options to ensure safety and convenience.
Which nearby pizza restaurants can I visit near Domino's Pizza at 501 E 38th Street?
There are other Domino's Pizza locations nearby, including one offering chicken dishes, providing more pizza options in the area.
Are there any counseling or mental health services close to Domino's Pizza in Indianapolis?
Yes, several nearby facilities like Counseling at The Green House, Midwest Psychological Center, and Erin Myers, LMFTA offer counseling and mental health services convenient for visitors.
What financial or real estate services are available near Domino's Pizza at 501 E 38th Street?
Nearby services include Good Living Indy - Indianapolis Realtors and H&R Block for real estate and financial assistance.
Can I visit any community or spiritual centers near Domino's Pizza in Indianapolis?
Yes, the Indianapolis Zen Center, New Season Christian Church, and Unification Church are close by for community and spiritual engagement.