Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Indianapolis? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 501 E 38th Street .
Numerous customers reported extremely long wait times for delivery, with some orders taking over two hours or not arriving at all.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpful management, and difficulty in reaching the store for assistance.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and unsatisfactory food quality upon delivery.
Cleanliness Concerns
Multiple reviews mentioned unsanitary practices, such as staff not wearing gloves while handling food.
Mixed Food Quality
While some customers praised the taste of the food, many reported receiving cold or improperly prepared items.
JF
John Fierst
Feb 25, 2026
1.0
Like many others before me, I never received my delivery order. The store never answered the phone when I called. My only hope now is to report the charge as fraud to my credit card company. Never order from this location ever!
ST
Shannon Terrell
Feb 20, 2026
1.0
If I could give zero I would. I placed an order for a family member, received a call saying the driver was there. We checked no food had been delivered. I called the driver back he didn’t answer, I called the store and they basically said it was impossible he had arrived as he had just left the store 3 minutes prior. We agreed to wait, an hour goes by still no food. I call the store back manager tells me to be check the nearby houses and if we can’t locate the order they will refund it. I called back to let them no there’s no food the manager refuses to come to the phone. Has the employee tell me there driver went to the wrong house and my options are have the order remade (we’ve been waiting 2 hours at this point) or a store credit. I said neither was acceptable and I wanted a refund as I will no longer be doing business with this location. I was placed on hold then hung up on. Don’t order from this location, extremely poor customer service.
RE
Rebecca Edwards
Feb 19, 2026
5.0
Understaffed, timing was perfect for me, yet guests around me were not happy.
AS
Aaron Shaull
Feb 6, 2026
1.0
This used to be a good location. The last few times we've ordered, it's taken over an hour whether delivery or pickup. Management was unapologetic and said their pizza tracker is messed up but that still doesn't excuse poor service and a pizza taking more than an hour to be ready. Order elsewhere.
AL
Anthony Hollowell ll
Feb 2, 2026
1.0
If I could give this store a zero I would I came to the store and the girl named Abby gave me a difficult time with my order. I had just made one order came back up to make a second order and she tried to tell me that I didn’t have a second order, then threatened to call the police on me. Just for asking for my pizza no threats were made on my end. I will never order from this place again horrible place. Also unsanitary nobody wears gloves and there’s a black girl who kept scratching her braids, and she kept touching the food with her bare hands, and they don’t wash their hands after they touch money or everything else. Their hands are dirty.
What types of pizzas does Domino's Pizza in Indianapolis offer?
They offer Specialty Pizzas and custom pizzas with New York Style, Handmade Pan, or Parmesan Stuffed Crust options.
What are the opening hours for delivery at Domino's Pizza on 501 E 38th Street?
Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and Friday and Saturday from 10:30 AM to 1:00 AM.
Can I pick up my Domino's order at the Indianapolis location, and what are the takeout hours?
Yes, pickup is available daily from 10:30 AM to midnight, except on Friday and Saturday when it’s open until 1:00 AM.
What online options are available for ordering Domino's Pizza in Indianapolis?
You can order for delivery or carryout via Domino's website or through their apps available on Android and iOS devices.
Which payment methods does Domino's Pizza accept at this location?
They accept various payments including cash, credit cards (Visa, Mastercard, American Express, Discover, Diners Club), Apple Pay, Android Pay, PayPal, Afterpay, Klarna, Bitcoin, Zelle, and more.
Does Domino's Pizza in Indianapolis offer any contactless services?
Yes, they provide CURBSIDE_PICKUP, DELIVERY, and NO_CONTACT_DELIVERY options to ensure safety and convenience.
Which nearby pizza restaurants can I visit near Domino's Pizza at 501 E 38th Street?
There are other Domino's Pizza locations nearby, including one offering chicken dishes, providing more pizza options in the area.
Are there any counseling or mental health services close to Domino's Pizza in Indianapolis?
Yes, several nearby facilities like Counseling at The Green House, Midwest Psychological Center, and Erin Myers, LMFTA offer counseling and mental health services convenient for visitors.
What financial or real estate services are available near Domino's Pizza at 501 E 38th Street?
Nearby services include Good Living Indy - Indianapolis Realtors and H&R Block for real estate and financial assistance.
Can I visit any community or spiritual centers near Domino's Pizza in Indianapolis?
Yes, the Indianapolis Zen Center, New Season Christian Church, and Unification Church are close by for community and spiritual engagement.
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