Dave & Buster's Indianapolis

Reviews

• MM

  Mystic

  1 day ago
  4.0
  Went there my first time yesterday. The food was Delicious but the had a poorly trained waitress who when me and my buddy ask to pay separately for our food, I got charged the other person's amount. They eventually gave me a close tab which I had to ask other staff for help to get as the waitress was not being helpful. Was given a receipt to prove they fixed the problem and I am still waiting for it to update as fixed on my online bank info. Other then the poor tech and poorly trained waitress, the games were fun and had a good time which is why I at least give four stars. Please train staff to be more careful which card is charged for what when checks are separate. This was my first time and it left a bad taste in my mouth and I do not like complaining about such matters. Thanks.
• EP

  Emma Parkerson

  Nov 16, 2025
  2.0
  I visited this location for a work event and unfortunately had a disappointing experience. My food arrived cold and had to be sent back, and even after waiting another 30 minutes, it still left my stomach upset for the rest of the night. There was also an incident in the bathroom involving an overdose while we were there, which was unsettling. On a positive note, the games were enjoyable and our server was very polite. However, based on the overall experience, I would not return to this location.
• BH

  Bonny Hildebrand

  Nov 14, 2025
  1.0
  Was there from out of town for a work team building event and I cannot say it was the best experience. The quest we arranged was fun and our hostess was doing her best. I will say she was stretched so thin even though the dining room was empty. She must have been the only one working the other large group there as well. Drinks from the bar took 12+ min and nearly every item of overpriced food that came our for our party was cold and/or overcooked and cold. They wound up remaking several of the dishes and they were still overcooked and they ended up not being eaten & thrown away. It was a disappointing experience; I'd say go for the quest and go elsewhere for the food.
• SJ

  Sonjia Thomas (Jia)

  Nov 2, 2025
  4.0
  The place was not busy when we arrived around 5:50 PM. The food was hot and we had a buffet styled gathering with our FFA members and advisors for our trip in Indiana. But we had reservations at 6 o'clock pm. We still had to wait until 6:15 to 6:20 pm for them to get the food out into the warm trays and our group was coming from a 17 hour drive from Orlando, Florida on a charter bus. Of course our students were hungry as well as adults. And so it would have been nice if they would have brought the food out as soon as we checked in. We were able to feed the children, and then, of course, adults who saw what they had for us ordered their own meals. The place was clean. And they had great customer service coming by picking up our trash as well as making sure they refill the food and drinks for the students. The students said they had a great time and that's what really matters.
• MD

  Miranda Durnil

  Oct 23, 2025
  2.0
  Im not the type to Karen a situation, heck I usually dont leave reviews, but this experience was just wow. What a total let down. Story time. Neither my husband or I have ever been to a Dave and Busters, but have seen and heard about them a lot. So for our 5 year anniversary we decided why not give one a try. We were already going to be in Indianapolis so we may as well. We arrive and sit at a table in the bar area. We wait for about 10 minutes before a server comes to take our drink orders. At which time she gives us a run down of the menue and how things kind of work. I can already tell her coming over to take care of us was NOT taken well by the bartender. We recieve our drinks and appetizer pretty quick and place our entree order. My husband orders the steak medium and I got the salmon. Along with our entrees we recieve game cards. My husband's steak comes out and its over well done. My salmon also left something to be desired. When we recieved our entrees I order another drink. The server never comes back to ask about the food so my husband just eats his over cooked steak. (Note when we got our food she never took any of the other dishes away. ) We have now finished our food, but I never got my drink. We sat with empty plates and cups for about 40 min before the server comes up with a drink that isn't mine. (Again doesnt take any dishes away) She goes over and checks with the bartender, and comes back saying it shouldn't be much longer. We had already finished our food and waited for 40 min on top of that so my husband asks to just scrap the drink. This turns into a whole ordeal. The server disappears. At one point I watch her, the manager, and the bartender go in the kitchen area and have it out. She comes back finally and gives us the bill. The bill wasn't right. There was a drink rung in wrong, and a drink we never ordered on it. She disappears again to fix this. She finally comes back and tells us she's sorry and tells us the bartender was mad she took our table. We decide to try and salvage the night with the games. Most the games were broken. If you asked for help with a game that isn't working but took your money you were treated like the biggest inconvenience. And kids were running rampid everywhere unsupervised. We end up having to leave before we can cash in our tokens for prizes so we return the next day to do so. We again have to wait for someone to come to the prize counter for about 20 min. Once someone comes we have to ask how much a prize is since most of them done have tags in front of them saying how many tokens they are. So he says "Well bring it up here." Like were idiots for not doing so to begin with. So we do so and find out how much we actually have on our cards. So were picking prizes and the guy says "You know you dont have to use them all today." My husband explains we live 3 hours away and there isnt one near us. To which the guy just goes. "Why are you here?" Trust me buddy we asked ourselves the same question after all this. Overall the experience was just awful. Im mostly disappointed. I love arcades. This was just incredibly overpriced for the experience. $150 to be treated like poop. 12/10 DO NOT RECOMMEND.

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