Dave & Buster's Indianapolis

Reviews

• MS

  Michelle Santamaria

  2 days ago
  1.0
  Very disappointed. Came with my family only for the digital card to stop working halfway through. Kindly asked for help and was kept waiting for over 30mins. I understand saturdays are busy but every time I asked an employee for help I was told a manager would come out. I asked many employees for help all told me the same thing all kept me waiting. It seems the manager was just as clueless as employees and they don’t offer refunds so now we have a loaded card on the app with no way to use it. Waste of money and time. Hate to say it but they’re losing customers
• SH

  Sean “Ace” Hill

  Jan 3, 2026
  5.0
  Absolutely amazing help. The Contest of Champions machine was busted, and Chad was the employee we flagged down to fix it. He helped us with the game, took more time out of his day than he honestly should have, and then even when it didn't work, compensated us with a few complimentary rounds on another machine. Stellar service, definitely the D&B's to come to!
• YI

  yellow immi

  Dec 30, 2025
  1.0
  I was sitting with my two friends, waiting for service for over 25 minutes. Five tables came in behind us, and all of them were served before. I spoke to someone and asked for service four separate times and got nothing, and I mentioned her a server to come over a couple times and they just straight up ignored me, and wouldn’t even look at me. Horrible do not eat here. The games were fun.
• MB

  Michelle Burnett

  Dec 30, 2025
  2.0
  Family and I went on half priced Sunday to get rid of cabin fever. I doubt we will be back to this location any time soon. Soooo many of the games were either completely shut down or malfunctioning! Neither of the guns worked on my son's favorite game Alien Armageddon and we walked away before finishing. Half of the Halo screen was blank. I lost count of the games I didn't know where malfunctioning because the "error" message didn't appear until after I swiped my card. We tried to make the most of the games that were functioning but we left without using up our card balances out of frustration. Then there were the bathrooms....disgusting! My son said there was vomit in the sink in the men's bathroom up front. He used the restroom again about an hour later and reported that it was still there. I could smell a strong sewage smell as I approaced the door to the women's restroom in the back and the smell was much stronger on the inside. This is unforunate because my family and I have been to this location many times over the years and I am sad at the state of disrepair that has developed here. I did receive good service at the bar when I ordered drinks for everyone.
• ER

  Emma Rado

  Dec 27, 2025
  1.0
  I went here with my sister she got a chicken sandwich and said it was extremely dry and there was only sauce on one specific part of the sandwich. I got a burger.The burger itself wasn't bad, but the bread it was on was hard and the fries tasted like they had been sitting out for quite a while. On top of that, we were seated, and it took ten minutes for our waitress to come and get our drink orders. We did receive our food in a timely manner But that was the only thing in a timely manner. Once we finished eating, it took our waitress 40 minutes to give us the check. She seemed too busy entertaining. What I assume was her child. And tending to other tables when she finally looked at me across the restaurant.She came back to give me the check and had an attitude problem.

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