Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
720 reviews
5 stars
340
4 stars
175
3 stars
82
2 stars
40
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the ice cream and certain menu items.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality of food and service.
- KNKyle Nebraska1 day ago1.0The service was honestly terrible. I waited forever just for someone to even acknowledge I was there, and when they finally did, they acted like helping me was a huge inconvenience. My order came out wrong, melted, and the staff didn’t seem to care at all. No apology, no effort to fix it—just bad attitudes all around. Definitely the worst experience I’ve had at a Dairy Queen.
- MIMary. Alyvia xhdhhsvduhshsui b if iwheiriBradleyNov 5, 20251.0We visited this dairy Queen Sunday about 4pm the lady that waited on us never safe 1 word to us, my husband ordered 2 blizzards still nothing,no smile ,the biggest frown ever!!! Made blizzards then ask for money first those were her only words, just put them on counter my husband ask for a bag just handed it to him it was small had trouble getting blizzards in it ,still nothing!!! Horrible horrible service will never ever ever go back!!!!!! Reminder customers pay your salary!!!!! Treat your customers with respect!!!!
- BSBen StrìcklandOct 12, 20255.0Was better than McDonald great service
- BWBayleigh WebbOct 10, 20251.0If I could leave 0 stars I would. Waited 10 minutes at the window for an order for the lady who took the order to come to the window and say they don’t have any food. What a joke. Made me wait for nothing. This locations night shift crew is lazy and worthless
- DJD JSep 18, 20251.0This is the worst dariy queen a bunch of yns just hanging out will give you just anything frys that's 4 bucks bug taste 4 days old like there to young with no care cause they don't have bills than who ever in charge sits in the back allday there is no number to call this dairy queen sucks thanks no lunch again @dairyqueen
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it offers booster seats, high chairs, outdoor seating, restrooms, is wheelchair accessible, and welcomes families and children.
Can customers order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through the website or download the Dairy Queen app for exclusive deals and rewards.
Does Dairy Queen Grill & Chill have a drive-thru and seating available?
Yes, it has a drive-thru, indoor and outdoor seating for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 2935 W 71st St, Indianapolis, IN 46268-2240, United States.
What nearby restaurants are close to Dairy Queen Grill & Chill for additional dining options?
Nearby restaurants include Tu Casa Restaurant (Venezuelan and Dominican cuisine), Hoosier Grill, Fast Taco's Mexican Restaurant, Los Portales Mexican Restaurant, Taco Bell, and Church’s Texas Chicken.
Are there any nearby places where customers can handle errands or shopping near Dairy Queen Grill & Chill?
Yes, nearby places include Westlane Shopping Center, CVS Pharmacy, LibertyX Bitcoin ATM, and Save A Lot grocery store.
Which nearby amenities could be convenient for families visiting Dairy Queen Grill & Chill?
Families might visit My Little Children Academy preschool nearby or the Fay Biccard Glick Neighborhood Center and Community Center for community services before or after enjoying Dairy Queen.
What social media platforms can I use to follow Dairy Queen Grill & Chill for updates and promotions?
You can follow Dairy Queen Grill & Chill on Facebook at https://www.facebook.com/285176301549483 and on Twitter @DairyQueen.