Dairy Queen Grill & Chill

3.4
783 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3906 E 10th St, Indianapolis, IN
46201-2609, United States

Reviews

3.4
783 reviews
5 stars
285
4 stars
160
3 stars
117
2 stars
49
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the ice cream and certain food items, many others complained about poor food preparation and inconsistent quality.

Operational Issues

Customers frequently noted problems with inconsistent hours, drive-thru only service, and the dining area being closed.

Cleanliness

Some reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
  • JB
    Jon Beder
    Oct 14, 2025
    5.0
    Great ice cream
  • JN
    Jamonie Norwood
    Oct 7, 2025
    1.0
    Never coming back to this location
  • DM
    Deena Miller
    Sep 18, 2025
    1.0
    This location is awful. Never has any deals or rewards that they will accept despite every other DQ location accepting them. Despite the website saying $7 meal deals are all day long, this location only honors during lunch. Workers are rude. Food is never good. Blizzards are always half mixed with minimal mix ins. I’m unsure how this location is even still open. Go anywhere else and you will be much happier. This location is 5 minutes from my house, but I would rather drive 15+ minutes to a different location.
  • JB
    Jazzy Baker
    Aug 8, 2025
    2.0
    My food is always fresh, I can give you that. But the young boy on the speaker is very rude and not friendly for service. Also, my blizzard is never thoroughly blended. Once I’m halfway through it, it’s just vanilla ice cream.
  • AP
    Alexander Pruitt
    Jul 28, 2025
    3.0
    Great desserts and good hospitality.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, grillburgers, chicken strip baskets, and ice cream cakes.

Does Dairy Queen Grill & Chill have a drive-thru service?

Yes, Dairy Queen Grill & Chill features a drive-thru for convenient ordering and pickup.