Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor handling of issues.
Food Quality
Inconsistent food quality noted, with some customers enjoying fresh and hot meals, while others complained about microwaved items and declining standards.
Cleanliness
Significant concerns about cleanliness in the dining area and kitchen, with multiple reports of dirty tables and unsanitary conditions.
Operational Issues
Frequent complaints about incorrect orders, difficulty reaching the store by phone, and early closing times despite advertised hours.
Positive Experiences
Several customers highlighted positive experiences, particularly with specific staff members who provided excellent service.
KE
katalina Escobedo
Sep 24, 2025
5.0
Like it a lot !
AR
Angela Rice
Aug 27, 2025
1.0
Not sure if the phone number is correct as I tried ordering a blizzard ice cream cake and the wrong date showed up on my confirmation email. Been trying to call ALL morning with the phone number provided when ordering for special cake directions and I cannot get a hold of anyone there to let them know the confirmation had the wrong date for pick up and it needed to be changed.
JA
J A
Jul 25, 2025
2.0
The young lady working the drive thru was kinda rude I spoke and said hello she said $9.12 I thought maybe she didn't hear me when I got my food I said thank you she walked off and shut the window......but my blizzard was good lol
SR
Supreme Goddess Rising
Jul 23, 2025
1.0
NEVER AGAIN!!! Nasty microwaved burgers!! Tiny chicken tenders!! Totally disgusting
DP
David Prince
Jul 10, 2025
5.0
I just had the best lunch . It was hot fast and delicious!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Friday.
Where is Dairy Queen Grill & Chill located?
It is located at 10605 Pendleton Pike, Indianapolis, IN 46236-2836, USA.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, the location offers drive-thru service.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly and welcomes children.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available.
Can I place an order online or through a mobile app?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering.
What are some nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
You can visit The Human Bean coffee shop for a drink, Rally's burger restaurant for more fast food options, or Pet Supplies Plus if you need pet products nearby.
Are there any nearby services for shipping and printing near Dairy Queen Grill & Chill?
Yes, FedEx Office Print & Ship Center and UPS Access Point location are close by for your shipping and printing needs.
What entertainment or retail options are near Dairy Queen Grill & Chill?
GameStop and RadioShack are nearby for electronics, video games, and hobby supplies.