Dairy Queen Grill & Chill

3.4
573 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10605 Pendleton Pike, Indianapolis, IN
46236-2836, United States

Hours

Reviews

3.4
573 reviews
5 stars
241
4 stars
102
3 stars
44
2 stars
35
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor handling of issues.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh and hot meals, while others complained about microwaved items and declining standards.

Cleanliness

Significant concerns about cleanliness in the dining area and kitchen, with multiple reports of dirty tables and unsanitary conditions.

Operational Issues

Frequent complaints about incorrect orders, difficulty reaching the store by phone, and early closing times despite advertised hours.

Positive Experiences

Several customers highlighted positive experiences, particularly with specific staff members who provided excellent service.
  • KE
    katalina Escobedo
    Sep 24, 2025
    5.0
    Like it a lot !
  • AR
    Angela Rice
    Aug 27, 2025
    1.0
    Not sure if the phone number is correct as I tried ordering a blizzard ice cream cake and the wrong date showed up on my confirmation email. Been trying to call ALL morning with the phone number provided when ordering for special cake directions and I cannot get a hold of anyone there to let them know the confirmation had the wrong date for pick up and it needed to be changed.
  • JA
    J A
    Jul 25, 2025
    2.0
    The young lady working the drive thru was kinda rude I spoke and said hello she said $9.12 I thought maybe she didn't hear me when I got my food I said thank you she walked off and shut the window......but my blizzard was good lol
  • SR
    Supreme Goddess Rising
    Jul 23, 2025
    1.0
    NEVER AGAIN!!! Nasty microwaved burgers!! Tiny chicken tenders!! Totally disgusting
  • DP
    David Prince
    Jul 10, 2025
    5.0
    I just had the best lunch . It was hot fast and delicious!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Friday.

Where is Dairy Queen Grill & Chill located?

It is located at 10605 Pendleton Pike, Indianapolis, IN 46236-2836, USA.