Customers frequently reported problems with order accuracy, long wait times, and unresponsive staff.
Food Quality
There were numerous complaints about food not being cooked properly, incorrect orders, and overall poor food quality.
Pricing Concerns
Many customers felt that prices were too high for the quality of food received, with some mentioning overcharging.
Staff Friendliness
While some reviews praised the friendly staff, others noted rudeness and lack of professionalism among employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the establishment, including dirty dining areas and unsanitary conditions.
PM
Paul Maddox
Nov 11, 2025
5.0
Me and my Dogs go here at least 3 times a week for a Brownie/Oreo Cupfection...just a beautiful thing all way round..good treats, good service and it's just amazing when I go..Love it...
JP
John Parker
Oct 25, 2025
1.0
What's the deal with the after 4 pm they no longer offer the 2 for 7 meal or the 2 for 5 and 2 for 7 options. Plus no signage letting customers know inside or out side. Very disappointed.
YA
Yoga Addict
Aug 30, 2025
5.0
Friendly staff, quick service
DD
Dale
Aug 15, 2025
3.0
We ordered the chili cheese and onion hot dogs and extra thick pineapple shakes. The hot dogs didn't seem like they were cooked all the way the chili was kind of nasty not much cheese or onions. The service was pretty good, but our extra thick shakes just melt it right away and was like milk with pineapple chunks. There again the service was pretty good and yeah I will probably go back.
MB
Michael Byrd
Aug 5, 2025
1.0
So I came in for the two for 7 deal last night (August 4th ) received 1 burger and a drink was told they didn't have a deal like that . Told them it's on the menu bored was told sorry must be taken down .. that's sucks it was a deal and still active . Update because I never was given a receipt they will not help me , even after I asked for it was told it's in the bag but it was not
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 9:30 AM to 10:00 PM Monday through Saturday.
When does Dairy Queen Grill & Chill open on Sundays?
On Sundays, Dairy Queen Grill & Chill opens at 11:00 AM and closes at 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 9008 E 10th St, Indianapolis, IN, 46229-2502, United States.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they offer drive-thru service along with indoor and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the location is family-friendly and welcomes children.
Are there any nearby dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Yummy’s Grille, King Sharks Fish & Chicken, and Fatima Event Center which you might want to visit before or after your meal.
What nearby facilities can help with transit or financial needs around Dairy Queen Grill & Chill?
Nearby facilities include Marathon gas station for fuel and convenience, and Bitcoin Depot for financial services like currency exchange and ATM usage.
Are there educational or community centers near Dairy Queen Grill & Chill?
Yes, nearby educational and community centers include Warren Arts and Education Foundation, Warren Township Schools Administration, and Warren Education and Community Center.
How can customers access exclusive deals at Dairy Queen Grill & Chill?
Customers can download the Dairy Queen app to receive exclusive deals.