Business Details
About
Mexican Restaurant
Chipotle Binford Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
159 reviews
5 stars
62
4 stars
17
3 stars
16
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some praising staff friendliness while others report rudeness and poor service.
Food Quality
Food quality is often criticized for being unsanitary, poorly prepared, or lacking freshness, with many customers noting small portion sizes.
Cleanliness
The restaurant's cleanliness is frequently mentioned, with some customers finding it clean while others report it being dirty and unkempt.
Wait Times
Customers frequently complain about long wait times for both in-store orders and online pickups, indicating a need for better staffing during peak hours.
Management Issues
Several reviews highlight poor management practices, including miscommunication about food availability and inadequate preparation for busy periods.
- VVV_N4 days ago1.0I used to enjoy this location and the Chipotlane experience use to be much better. Lately food is not ready on time, employee at the window is rather unpleasant and the sour cream smelled rancid.
- DPDana PortilloNov 6, 20255.0Five stars for the dinner crew working the evening of 11/6. I got enthusiastic food recommendations, friendly attitudes, and smoothly run teamwork for preparing my meal and ringing it up. I don’t think I’ve ever moved through a chipotle line so quickly. Also the chips were really good, and that’s saying something since I’ve been disappointed by the chips at almost every chipotle I’ve been to in the past couple years. My kids even reminded me “Don’t get the chips! They’re not good anymore!” Thankfully it wasn’t a decision I regretted. Can’t believe the price increase in the past few years, but that’s not a result of this crew. Just a general complaint that I’m hoping will be a drop in the bucket of food cost woes across the nation, that might get us somewhere ;)
- ELe loveNov 6, 20251.0I just saw the lady working the “To Go” section go outside to her car (white Chevrolet equinox) with the same gloves she was wearing to prepare the food, touch the doors to the establishment; the trashcan, several chairs, packages, go through the fridge, touch her face, and then go right back to making to go orders in the exact same gloves. At 245pm today. I hope management watches the cameras. Thank heavens she didn’t prepare my food cause that is absolutely repulsive. But the fact no one else noticed says a lot. Maybe order somewhere else. Hand hygiene is not a thing here.
- VDValerie DevereuxOct 30, 20254.0It was good. I think I have lost my taste for Mexican food. I got the burrito with carne asada and the red chimichurra sauce. Guacamole and chips. It was all good and very filling.
- RBRachael BizzleOct 18, 20251.0I went into chipotle at 7:41 PM. There were fajita vegetables on the bar and covered it up. I was told those are for online orders only. It is Saturday and they do not close until 10pm. The server did not have the common sense nor did I have the patience to explain all the reasons why that was unacceptable. I just chose to leave and share my experience.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Binford Blvd offer?
Chipotle Mexican Grill on Binford Blvd offers Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill at 6830 Lake Plaza Dr?
Chipotle Mexican Grill at 6830 Lake Plaza Dr is open every day from 10:45 AM to 10:00 PM.
How can I order food online from Chipotle Mexican Grill Binford Blvd?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Binford Blvd have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and exclusive offers by signing up.
What is Chipotle's commitment to food quality and sourcing?
Chipotle prioritizes responsibly sourced, real food using only 53 real ingredients without artificial colors, flavors, or preservatives, supporting humane and sustainable farming practices.
Where is Chipotle Mexican Grill located in Indianapolis?
It is located at 6830 Lake Plaza Dr, Marion, Indianapolis, IN 46220, USA.
Which nearby banks can I find if I visit Chipotle Mexican Grill on Binford Blvd?
Nearby banks include Huntington Bank and Stock Yards Bank & Trust, conveniently located near Chipotle for your banking needs.
Are there other Mexican restaurants near Chipotle Binford Blvd?
Yes, nearby Mexican restaurants include La Hacienda Mexican Restaurant, La Hacienda, and La Casa Grande Mexican Grill & Bar for more dining options.
What options are available nearby Chipotle for coffee or snacks?
Starbucks is a nearby option where you can enjoy coffee and snacks before or after your Chipotle visit.
Can I combine a visit to Chipotle with nearby wellness or beauty services?
Yes, nearby wellness and beauty services like EV Nails, Advance Aesthetic by Indra Montenegro, Rest Wells Relaxation Massage Spa, and Uplifting Salon and Spa are available to complement your visit.