Chipotle Mexican Grill

3.2
579 reviews
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About

Mexican Restaurant
Chipotle Beech Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4645 S Emerson Ave, Indianapolis, IN
46203, United States

Hours

Reviews

3.2
579 reviews
5 stars
224
4 stars
74
3 stars
64
2 stars
47
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times and inadequate staffing during busy hours.

Food Quality

Mixed reviews on food quality; some praised freshness while others complained about cold, poorly seasoned, or incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and floors, impacting the overall dining experience.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, feeling they were skimpy relative to the price.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive behavior.
  • PT
    phyllis tramill
    Dec 29, 2025
    1.0
    Horrible food, cold food, horrible service
  • JJ
    JOSH JAVERY
    Nov 26, 2025
    1.0
    This is the cleanest looking Chipotle and the food looked fresh and really good. All of that would have been great if this wasn't the absolute slowest Chipotle I've ever been to. I timed 5 mins and they got 3, maybe 4 people taken care of. Line was past the door. I didnt have 40 mins to stand in line. And had to go. Im passing through, don't live by a Chipotle anymore and have been craving it for months. I came so dang close to getting my fix but my wife was throwing a fit about how long it'd take. Dude on warming the tortillas was heating them forever. I've never seen them come off the press steaming that much. He was definitely a bottleneck.
  • DC
    Doug Carmack
    Nov 23, 2025
    5.0
    Good quality cafeteria style Chipotle. They are fairly clean, fast at getting you your order and good quality. It was worth my time to eat there
  • JS
    Jacob “Jake Snake” Summers
    Nov 14, 2025
    1.0
    There's a man in there. Refusing to accept Uber Eats, Door Dash, and Grub Hub drivers, etc. I'd report him. But there's too much of the discrimination in Indiana to even deal with right now. I had to cancel my order, and post excessive wait time. I'd give this management a 1 star. I was in there literally last night. If this happens again. I'm reporting him.
  • DO
    david o
    Nov 8, 2025
    4.0
    We had bowls of different types when stopping at this Chipotle. The food is freshly in nature. The heated elements were on the lukewarm side. Rice, tomatoes and beans were fine. Chicken was a bit sparse. The portion is good size and filling. Service is good, one person seemed to do all the work at the counter in preparing each order per person. The staff are friendly and cooperative. Atmosphere, the place has plenty of seating but was a mess. Tables not cleaned and stuff on the floor everywhere. The bathroom was also messy. Overall a decent experience.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Beech Grove?

Chipotle Mexican Grill in Beech Grove is open daily from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in Beech Grove?

It is located at 4645 S Emerson Ave, Marion, Indianapolis, IN 46203, US.