Business Details
About
Mexican Restaurant
Chipotle Beech Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
574 reviews
5 stars
221
4 stars
74
3 stars
64
2 stars
47
1 star
168
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including under-seasoned and improperly prepared items, as well as complaints about portion sizes being too small for the price.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a negative dining experience.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and floors, which detracted from their overall experience.
Inconsistent Experience
While some customers praised the food and service, many others reported inconsistent experiences, suggesting that the quality and service vary significantly between visits.
Pricing Concerns
Several reviews mentioned that the prices are high relative to the portion sizes and quality of food, leading to feelings of being overcharged.
- JSJacob “Jake Snake” SummersNov 14, 20251.0There's a man in there. Refusing to accept Uber Eats, Door Dash, and Grub Hub drivers, etc. I'd report him. But there's too much of the discrimination in Indiana to even deal with right now. I had to cancel my order, and post excessive wait time. I'd give this management a 1 star. I was in there literally last night. If this happens again. I'm reporting him.
- GCGrace CoxNov 12, 20251.0I went in about 10 minutes after opening and nothing was prepared as it should be when opened i couldn’t order a salad due to them not having the dressing prepared and I couldn’t even order a drink as the soda machine wasn’t even put together.
- DOdavid oNov 8, 20254.0We had bowls of different types when stopping at this Chipotle. The food is freshly in nature. The heated elements were on the lukewarm side. Rice, tomatoes and beans were fine. Chicken was a bit sparse. The portion is good size and filling. Service is good, one person seemed to do all the work at the counter in preparing each order per person. The staff are friendly and cooperative. Atmosphere, the place has plenty of seating but was a mess. Tables not cleaned and stuff on the floor everywhere. The bathroom was also messy. Overall a decent experience.
- LWLauri WoodallNov 2, 20255.0I came to this location at nearly 10pm... an hour before closing. The food was all still absolutely fresh and wonderful. The restaurant was super clean and the staff were all so nice and fun. They were working together as a team, preparing for close and the next day but were more than happy to help me. The young man that prepared my food was especially kind. I totally appreciated that as I have had the worst day. I don't normally take the time to leave reviews but my experience was so awesome that I felt compelled to do so. My visit was at 9:49pm on November 2, 2025. If the owner sees this review, please give the staff kudos. They are doing a fantastic job!
- APAmanda PepperOct 26, 20251.0We love Chipotle. Unfortunately, this location sent us home with a mobile order that was labeled correctly, but contained completely wrong entrees. After getting home, realizing the mixup and driving all the way back to have it fixed, the manager was unhelpful and refused to make things right. I will not go back to this location in the future.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Beech Grove?
Chipotle Mexican Grill in Beech Grove is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Beech Grove?
It is located at 4645 S Emerson Ave, Marion, Indianapolis, IN 46203, US.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I place an online order for Chipotle Mexican Grill at Beech Grove?
You can place an online order using the Chipotle app or through their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Beech Grove have any loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is the Chipotle Mexican Grill in Beech Grove inclusive and welcoming to all customers?
Yes, the restaurant welcomes LGBTQ+ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle in Beech Grove?
You can visit nearby Starbucks for coffee, the Indianapolis Zoo for entertainment, or Belle Ame Salon for beauty services, among others.
Are there other dining options near Chipotle Mexican Grill at 4645 S Emerson Ave?
Yes, options nearby include McDonald's for fast food and Firehouse Subs for sandwiches.
Which nearby services can be useful if visiting Chipotle in Beech Grove?
Nearby services include Walgreens Pharmacy for health needs, Spherion Greenwood for employment services, and Edward Jones for financial advising.
How can I contact Chipotle Mexican Grill in Beech Grove?
You can call them at +1 317-543-7101 or email IN.3796.BeechGrove@chipotle.com.