Chipotle Mexican Grill

4.0
1087 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle College Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3340 W 86th St, Indianapolis, IN
46268, United States

Hours

Reviews

4.0
1,087 reviews
5 stars
584
4 stars
236
3 stars
97
2 stars
66
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting slow service and mistakes with orders.

Portion Sizes

Numerous reviews mentioned small or inconsistent portion sizes, leading to dissatisfaction regarding value for money.

Food Quality

While some customers praised the taste and freshness of the food, others noted a decline in quality and issues such as incorrect orders and unsanitary conditions.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary practices observed by customers.

Customer Experience

Overall, many customers expressed frustration with their experiences, citing issues with order accuracy, service, and the overall dining environment.
  • AK
    AKINOLA O OGUNMUKO (Kino)
    2 days ago
    2.0
    I come here and order the same exact thing every single time (2 bowls). In all the times I come to this location I am having to repeat myself in the beginning. It stresses me, especially when I literally come there and order the same exact thing—every single time.
  • MA
    memy Alvarez
    Nov 1, 2025
    3.0
    No se que puedo decir de este lugar para los gustos los sabores
  • MC
    maren c:
    Oct 10, 2025
    1.0
    this is the worst place ever i hate all of the employees they are rude and i was having a awful week and this is the only place i wanted to go and this place was worse than ever never go here.
  • TJ
    Tiffani Jones
    Oct 3, 2025
    5.0
    Great place to eat and packed your bowls nicely 👌
  • SM
    Sean McNemar
    Sep 12, 2025
    2.0
    If you have a pickup order DO NOT wait for or expect your order to be on the pickup shelf with the signs saying it's... a pickup shelf. Even if the instructions say to "grab your order on the pickup shelf." There is no sign or posted instructions, however know that you must either wait through the line (defeating the intention of ordering ahead) or awkwardly flag down somebody who is *desperately* trying to ignore you just to do their job. I don't blame any of these employees - why complicate this universal system to put even more work, frustration, and awkward exchanges onto your employees? Ordering pickup here is an exercise in frustration for all parties. That function should be disabled for this location if the losses outweigh the profit. Who thinks this is good for employees or customers?

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at College Plaza offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 3340 W 86th St?

Chipotle is open daily from 10:45 AM to 10:30 PM.