Business Details
About
Mexican Restaurant
Chipotle IUPUI #3 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
601 Oscar Robertson Blvd, Indianapolis, IN
46202, United States
Hours
Reviews
3.9
842 reviews
5 stars
430
4 stars
186
3 stars
48
2 stars
46
1 star
132
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many customers reported that the location is consistently understaffed, leading to slow service and long wait times.
Ingredient Availability
Frequent complaints about being out of key ingredients, including meats and vegetables, which negatively impacted customer satisfaction.
Cleanliness
Multiple reviews highlighted the lack of cleanliness in the dining area, with dirty tables and floors being a common issue.
Service Quality
While some customers praised friendly service, many others experienced rude or unprofessional behavior from staff, particularly during busy times.
Portion Sizes
Numerous reviews mentioned dissatisfaction with portion sizes, describing them as small or inconsistent compared to expectations.
- PHPeter Hall5 days ago1.0My roommate got extreme food poisoning from this Chipotle location and just a week later my girlfriend had even worse food poisoning that sent her to emergency room. DO NOT COME TO THIS LOCATION!!!!!!!
- EEEbonyNov 16, 20251.0This place didn’t have any food left, tried providing me scraps of food and dried meat to eat. Nothing wiped off where food was stored. Ended up not getting anything for health and safety reasons.
- CCChristieNov 11, 20255.0Took over ten minutes over the estimated time to get our mobile order
- DRDibakar RoyNov 9, 20255.0They are very efficient in serving customers. However, as with many city locations, they are very very busy. I would recommend to make plans for ordering early (give me them at-least 15 minutes) especially during weekdays.
- VMV McNov 2, 20251.0I visited the restaurant on a Sunday evening, and the line was all the way to the door with about eight people ahead of me. There was one employee on the front line, one at the register, and another handling online orders. I waited patiently for 28 minutes before reaching the counter, only to be told that steak was unavailable. When I asked if he was serious, the employee gave me a dismissive look and casually said yes. I mentioned that it would’ve been helpful to know that before waiting so long in line. As I turned to leave, he just said, “well…” which made the experience even more disappointing. Customer service is at an all-time low at this location, and it’s clear there’s a serious need for better communication and professionalism.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill IUPUI #3 specialize in?
Chipotle Mexican Grill IUPUI #3 specializes in customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 601 Oscar Robertson Blvd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle IUPUI #3 offers both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
Yes, you can order online via their website or use the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill IUPUI #3 accept credit cards and offer catering services?
Yes, they accept credit cards and offer catering services.
How does Chipotle support responsible food sourcing?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
What are some nearby restaurants that customers can visit before or after Chipotle?
Nearby restaurants include Jimmy John's, Lincoln Square Pancake House, Pizza Hut, City Barbeque, Starbucks, Tropical Smoothie Cafe, Panda Express, CAVA, Arby's, and Hardee's, offering a variety of dining options from sandwiches to barbecue and smoothies.
Are there nearby banks or ATMs close to Chipotle at 601 Oscar Robertson Blvd?
Yes, Bank of America Financial Center and a Bank of America ATM are located nearby, providing convenient banking services for customers.
What schools or educational institutions are close to Chipotle Mexican Grill IUPUI #3?
Nearby educational institutions include Crispus Attucks High School, Indianapolis Public School, Diabetes Translational Research Center at Indiana University, and the Center for Health Innovation & Implementation Science at IUPUI.
Is Chipotle Mexican Grill IUPUI #3 committed to inclusivity?
Yes, the location welcomes LGBTQ customers and strives to be an inclusive environment.