Business Details
About
Mexican Restaurant
Chipotle Downtown Indy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
947 reviews
5 stars
538
4 stars
200
3 stars
72
2 stars
40
1 star
97
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale ingredients, undercooked rice, and finding foreign objects in their meals.
Portion Sizes
Many reviews highlighted dissatisfaction with portion sizes, describing them as skimpy and not reflective of the price paid.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff, lack of attentiveness, and unprofessional behavior.
Cleanliness and Environment
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary food handling practices.
Safety Concerns
Several customers expressed discomfort due to loitering individuals outside the restaurant, impacting their sense of safety.
- DDdavonte5 days ago1.0A bowl of soup every time is insane . I guess I need to order from the one in Carmel and drive 40 mins to get it because the one by my house downtown on Washington can never get it together . Soup bowl is insane because that’s what it felt like . Where are the cracker with my soup
- ZMZackarias MartinNov 15, 20255.0Hard to find due to construction BUT the staff was AWESOME and food was incredible! Such a great deal for the food quality that we got! The staff were going out of their way to help us with our questions and extra sides that we wanted. WE love this place! The food was so fresh!
- JCJason CookeNov 13, 20255.0The people that work here are awesome. The Burritos are always on point. Today I went in to pick up an online order. When I did I noticed that something wasn’t in the bag. One of the guys at the front counter explained the terms and conditions of a reward item that I had not read. It made sense and I just have to say. The way he handled it was 10/10. I come here all the time and I just never redeemed a reward Ike that lol. Anyways 5/5. For a Chipotle. It’s one of the best ones I have gone too, period.
- JNJamonie NorwoodNov 2, 20251.0I wasted $19+ dollars on a bowl with steak that was chewy I couldn’t finish my bowl
- DCDrew CarlsonSep 24, 20251.0Tried to buy a burrito bowl today, but they were "out" of brown rice, mild salsa, lettuce and other items for the day... at 1PM. Staff was standing around not prepping any thing and just shrugged when I asked why everything was "out" before the lunch hour. $13.95 for a pile of meat, rice, and cheese? Total BS
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill Downtown Indy?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 6 E Washington St, Indianapolis?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Downtown Indy offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Downtown Indy?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Downtown Indy accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services.
Is Chipotle Mexican Grill in Downtown Indy LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby dining options are available around Chipotle in Downtown Indianapolis?
Nearby restaurants include The Boiling (seafood and bar), Qdoba Mexican Grill, Chick-fil-A, and Crab99 Bar & Restaurant, providing a variety of dining choices.
Are there any convenient transportation options near Chipotle Mexican Grill Downtown Indy?
Yes, nearby transportation services include Blue Ribbon Carriage Rides and party bus rentals like Aadvanced Limousines, helping customers get around easily.
What other services or businesses are located near Chipotle Mexican Grill Downtown Indy?
Nearby businesses include real estate services like Dtm Real Estate Services and Victoria Centre, locksmiths such as Indiana Locksmith Co, and financial services like Old National Bank and Dean Abplanalp - Raymond James.
How can I contact Chipotle Downtown Indy for inquiries or feedback?
You can email them at in.2113.DowntownIndy@chipotle.com or call their main phone number at +1 317-653-5098.