Chipotle Mexican Grill

3.8
540 reviews
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About

Mexican Restaurant
Chipotle Nora is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1560 E 86th St, Indianapolis, IN
46240, United States

Hours

Reviews

3.8
540 reviews
5 stars
262
4 stars
112
3 stars
54
2 stars
36
1 star
76

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of food, feeling they were not receiving value for their money.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, unkempt dining areas, and unsanitary food preparation conditions.

Customer Service

Feedback indicated a mix of experiences with customer service, with some praising staff while others reported rudeness and poor management.

Food Quality

While some customers enjoyed the food, there were complaints about inconsistent quality, including overcooked rice and stale chips.

Wait Times

Several reviews mentioned long wait times due to understaffing, particularly during busy hours, leading to frustration among customers.
  • RR
    Raj Raj
    Oct 15, 2025
    1.0
    They give very less rice and chicken Very less quantity hope they give as per we are charged other branches give a good quantity of rice and chicken and they dont even have good sauces
  • BM
    Brian Mullins
    Sep 29, 2025
    2.0
    Disappointed in the portion size. Looks like they only skimp out on ingredients when it's an online order. I would avoid this one.
  • JH
    Jay H
    Sep 16, 2025
    1.0
    I don't eat out often, so Chipotle is a great choice that's close by when I don't feel like cooking. I go to this store 6-8 a year. Tonight, a Tuesday at 7:00, they're out of all proteins except sofritas, whatever that is. I know stuff happens, but this is the 2nd time at this store recently, and I don't go in there that often. They may make it fresh every day, but the kids running the store can't seem to make enough. There was a stream of customers leaving, so it's not like they were caught off guard bear the close of business. Do better!
  • JM
    Jason Maurella
    Aug 31, 2025
    5.0
    Tyler was amazing! Place was clean!
  • A1
    acee 1700
    Aug 14, 2025
    1.0
    Absolutely the worst experience I’ve ever had at a restaurant! The manager Jeff should be fired he’s the rudest person I’ve ever met. Horrible customer service, food was cold when I finally got it. Im NEVER stepping foot in a chipotle ever again!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Nora offer?

Chipotle Mexican Grill in Nora offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Nora?

The restaurant is open daily from 10:45 AM to 10:00 PM.