Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Nora is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.8
551 reviews
5 stars
262
4 stars
113
3 stars
56
2 stars
38
1 star
82
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and food debris in the dining area.
Portion Sizes
Customers frequently complained about skimpy portion sizes, with many stating that bowls were not filled adequately.
Customer Service
Service quality varied significantly; some staff were praised for being friendly and helpful, while others were reported as rude and unapproachable.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or poorly prepared meals.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of organization during busy times.
LK
L Kennedy
6 days ago
1.0
Bad attitudes besides taking accountability they take matters personal and get defensive also every time I go which is once or twice a week they are out of something or still getting the line ready an hour later I’ll be calling cooperate as well .
SS
Sean Staley
Feb 12, 2026
1.0
Chipotle has really gone downhill across the board over the last years. The service is terrible. The workers are lackadaisical and they are constantly out of ingredients. Sometimes you feel like you have to apologize just for being there and making an order.
Generally, I would prefer chipotle over Qdoba, but Qdoba is beating them in almost every way.
TC
Ty Collins
Feb 11, 2026
1.0
The worst service I've ever had
SJ
sparkle Jones
Feb 7, 2026
1.0
This Chipotle was absolutely a mess.
Not sure if it was just today or if it's like this always.
However, the customer service was terrible, the people were rude. And rushy. Not like Chipotle let's get the line down .. but they didn't ask if we wanted a few things just to hurry up. & when I asked to get something they literally huffed. The high chair was filthy right along with the rest of the rest of the restaurant. They were out of steak & said they weren't making anymore (early in the day.).
The silverware was not filled. And the drink bar had liquid all over it.
Any of those things could have been because of a lunch rush so I waited & watched a bit..The employees did not fix anything when the line & store was empty: They chose to stand around, scratching & talking. Just go somewhere else.
YS
Yaseen Saleh
Dec 31, 2025
2.0
The only reason why this isn’t a 0 is because the tall black male was very nice and did his best to better my experience, portion sizes were unbelievably low, the bowl wasn’t even half way full, the lady with glasses was very rude and she put almost no guac chicken or queso on my bowl. Came December 31st at 4pm, luckily the tall gentlemen seen it and offered me a free small cup to better my experience.