Chipotle Mexican Grill

Reviews

• CH

  Chance Harmon

  Feb 17, 2026
  5.0
  The best Chipotle in greater Indianapolis in my opinion. By far the most prepared.
• DP

  Daniel Piljagic

  Dec 29, 2025
  1.0
  I went into this location today on my lunch break. The guy behind the grill cooking the food had no hair net on hat completely to the side and only one glove on. When I walked up to order; the two men behind the counter kept talking about something and showing pictures to each other on the phone. I said I was ready to order to which they replied "give me a second" and kept showing each other pictures on what appeared to be Instagram. When they did finally take my order I went to pay and they had charged me for both my food and my co worker who came in with me but not a person I was paying for. They didn't announce the total and I admit I didn't ask but I was charged for both. When I asked if they could take the other off and refund me so that my co worker could get their own food they responded "can't you just have her cash app you, are you hurting that bad over $15?" Rather than argue I just said whatever and had my co worker zelle me the $. Horrible service at a place that was once my favorite place to eat. I will never visit that location again and I do not suggest anyone else visit it either!!
• SP

  Steven Phillips

  Dec 22, 2025
  2.0
  The cashier (AA Female) no name tag was very inpatient and extremely rude to the cultural misunderstanding of some customers behind me. If it’d been my business I would have fired her on the spot. Her behavior was unacceptable, disrespectful, and doesn’t represent who or what we are to visitors coming here. 12.22.25 at 1:45.
• LN

  Lawrence Nauta

  Nov 20, 2025
  5.0
  Best Chipotle we've visited, polite, hekpful
• JO

  JOSHUA OTTINGER

  Nov 6, 2025
  1.0
  As you can see, I don’t usually write too many negative reviews because in general I think they’re useless. I never write one if the people are willing to fix things while I’m there. Ordered food, including a drink. Walked around to get iced tea and found out they don’t have any… Asked if they had some behind the counter, and got the response “we didn’t bother to make any today“. Asked for a refund since they charge over three dollars for a drink. Denied, as I’d have to wait 15 to 30 minutes for a store manager. I asked if I could simply exchange it for something else that I actually wanted to drink like the beverages in the cabinet behind them. Yes, but I’d still have to wait for the store manager because they can’t do that. I ask several people if they would do the right thing and let me exchange my drink. The main counter person said, and I quote “I don’t care, ha ha!“ And walked off. I asked them repeatedly if they would help me do the right thing. They ignored me. You wonder why people flip out in public? It’s a crew like this. I had to spend 20 minutes on the phone with a corporate helpline (also subpar) to get my three dollars back. In addition, the counters were filthy, the people were not wearing proper PPE and hairnets, and the dining room was trashed. Nearly didn’t eat my food when I got home. Tried calling the store several times, but the store manager never picked up. Do they even have a store manager?

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