Business Details
About
Mexican Restaurant
Chipotle Broad Ripple is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
684 reviews
5 stars
274
4 stars
117
3 stars
60
2 stars
60
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Consistency
Customers reported inconsistent food quality, with issues such as incorrect orders, missing ingredients, and poorly prepared meals.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the dining area and food preparation.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes and skimping on ingredients.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate inventory management.
- KPKeegan PayneNov 17, 20251.0Out of every single protein and rice. And this isn't the first time that's happened. Whoever manages this location has absolutely no business managing anything.
- EEEbonyNov 16, 20251.0My experience was terrible yesterday evening. I haven’t been to chipotle in years, was trying to order what the person I was with normally gets, in the process I felt very rushed & met with attitude, employees eating food behind the counter where the food station is. There was hardly any food left to complete the order. The chips were disgustingly stale. The young lady at the cash register had the worse attitude of them all. Do better
- HRHarsha ReddyOct 24, 20253.0I am a huge fan of Chipotle. But this location is very different compared to other Chipotle s.
- DRDonna RinerOct 16, 20255.0Wasn't in a very good mood when I arrived to Chipotle but Joy, behind the counter, was genuinely excited to greet us & gave us excellent customer service. Left with delicious food & feeling so much better and more hopeful about the world. Thanks, Joy!
- SHStephanie HyndsOct 2, 20251.0I've ordered from this store three times and have finally learned my lesson. The first time, I received an almost half-full, cold burrito bowl. The second time was fine. The third time, tonight, I received the wrong protein and the wrong rice, neither of which I eat. My food is in the trash, my money is wasted, and you can't reach anyone by phone to make it right or even leave a message. Clearly, management doesn't care, so the employees don't either.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Broad Ripple serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Indianapolis?
It is located at 1002 Broad Ripple Ave, Marion, Indianapolis, IN 46220, USA.
What are the operating hours for Chipotle Mexican Grill in Broad Ripple?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle offer pickup and delivery options?
Yes, Chipotle Broad Ripple offers both in-store pickup and delivery services.
How can I order food online from Chipotle Broad Ripple?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
What payment methods are accepted by Chipotle Mexican Grill Broad Ripple?
They accept credit cards and provide gift cards for convenient payment options.
Is the Chipotle Mexican Grill in Broad Ripple LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and is committed to inclusivity.
What are some nearby restaurants to Chipotle Broad Ripple?
Nearby restaurants include Chick-Fil-A, Cholita Tacos, Goodfellas Pizzeria, and The Village Kitchen SKBR, offering diverse dining options close to Chipotle.
Are there any nearby medical facilities around Chipotle Broad Ripple?
Yes, nearby medical services include St. Vincent Medical Group, Ascension Medical Group St. Vincent, and several doctors such as N Harvey Himelstein, MD and Meenu Goel, MD.
What nearby entertainment or fitness options exist near Chipotle Broad Ripple?
You can visit Pilates Indy for fitness, Monkey's Tale for karaoke entertainment, or Union Jack Pub-Broad Ripple for a pub atmosphere.