Business Details
About
Mexican Restaurant
Chipotle Castleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
848 reviews
5 stars
385
4 stars
162
3 stars
73
2 stars
49
1 star
179
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food freshness, portion sizes, and ingredient availability, with many stating that the food was often cold, old, or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent mistakes with orders, leading to a frustrating dining experience.
Cleanliness
The restaurant's cleanliness was a common concern, with many customers noting dirty tables, floors, and food preparation areas.
Ingredient Availability
Many customers expressed frustration over the frequent unavailability of key ingredients, often running out of items during peak hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying their meals when the service was satisfactory.
- KBKeanna BurrisNov 4, 20255.0Elaina is the main reason I am writing this review. Every time I go into this location she is amazing! Always kind and patient with me! I moved and have not been to this location in a year but I was in the area and stopped by. Elaina was present and did not fail to be the amazing soul I remember her as. Thank you!
- MHMatthew HeussOct 22, 20254.0It was very cold in the dining area.
- AMAlpha Mom (Mem)Oct 14, 20255.0Couples dinner. Nice atmosphere. It was easy to hear eachother speak.
- TLTanette LoveSep 28, 20251.0The food is always old and they run out of food
- CSCherish S.Sep 24, 20252.0Decided to order a burrito for pickup and I’m highly disappointed. It’s mainly rice, maybe 5 pieces of chicken; that’s ridiculous! Chipotle isn’t worth it.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I expect at Chipotle Mexican Grill in Castleton?
Chipotle Castleton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 5320 E 82nd St?
Chipotle Castleton is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Castleton offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Can I order Chipotle Castleton food online or via a mobile app?
Yes, you can order online through their website or use the Chipotle app available on the Apple App Store.
How does Chipotle Castleton ensure the quality of its food?
Chipotle follows 'Food with Integrity' principles by using only 53 real ingredients sourced from farms that practice humane and sustainable methods.
What payment methods are accepted at Chipotle Castleton?
They accept credit cards and offer gift cards for payment.
Is Chipotle Castleton a welcoming place for the LGBTQ community?
Yes, Chipotle Castleton welcomes LGBTQ customers and emphasizes inclusivity.
Where is Chipotle Castleton located, and how can I contact them?
They are located at 5320 E 82nd St, Indianapolis, IN 46250. You can contact them at +1 317-913-1425 or via email at IN.2831.Castleton@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Castleton?
You can visit nearby places such as Perkins Restaurant & Bakery for breakfast or brunch, or enjoy a haircut at Sport Clips Haircuts of Castleton Crossing before your meal.
Are there other dining options close to Chipotle Castleton?
Yes, nearby dining options include Sake Maru for Japanese cuisine, Tandoor & Tikka for Pan-Asian dishes, and White Castle for quick American fast food.