Business Details
About
Mexican Restaurant
Chipotle Greenwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,133 reviews
5 stars
535
4 stars
241
3 stars
111
2 stars
66
1 star
180
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including overly salty dishes, undercooked rice, and inconsistent portion sizes.
Cleanliness
Many reviews highlighted poor cleanliness standards, with dirty tables, overflowing trash, and unkempt dining areas being common complaints.
Customer Service
Customer service experiences varied widely; while some staff were praised for their friendliness, others were criticized for being rude or unhelpful.
Portion Control
Numerous customers expressed dissatisfaction with portion sizes, noting that they felt shortchanged on ingredients and that the servings were smaller than expected.
Management Issues
Several reviews pointed to poor management practices, including lack of organization, inadequate staffing, and failure to address customer complaints effectively.
- BTBiak TialNov 17, 20251.0The food was salty and it smelled weird like something was expired. Once I mixed it and ate it, it tasted soapy and had a weird taste to it. My sister also tried hers and hers had a worse smell than mine did. They need to be replacing the food and make it less salty
- KBKamahija BligeOct 29, 20251.0First of all, let me start by saying chipotle is just way too salty. It was so salty. They need to have better options for people with high blood pressure low sodium options meet with less sodium. The chips are always superduper salty the chicken is always super Duper salty I’ve never tried any of their other meats, but I’ve only always tried the chicken and it’s always super Duper salty Some people can’t have all their sodium 🙁
- NRNicole RundellOct 18, 20254.0Ordered pick up, was in and out, staff was friendly, and my food was tasty. Only thing, please be conscious of cross contamination. I’m a vegetarian and there was several chunks of steak when I bit into my burrito. Not ideal for someone who can’t eat meat.
- ASAbhay SinghOct 17, 20251.0Never coming back worst staff
- BBBobSep 12, 20253.0Do yourself a favor and drive 3 miles east of this chipotle(us31) to the chipotle on Emerson. The one on Emerson is much better. I have been to both and the us31 chipotles is not consistent in food quality. Sometimes the chicken is burned, sometimes the beans arent fully cooked but often they ripoff you off in skimping on what they give you. They literally shake the spoon right in front of you trying to give you less ingredients, just barely covering the bottom of bowl with rice, but you can still see through the rice to bottom of bowl. They just want to rip you off by giving you less of every item. Be prepared to say COME ON, PUT MORE RICE ON, MORE BEANS, MORE CHEESE. The Chipotle on Emerson gives GENERIOUS portions consistently, its better run and only 3 miles further east. Also keep in mind chipotle has almost double its prices in the last 8 years. Just krazy. I used to eat their 2x/week when I worked downtown Indy from 2013-18, good deal back then but now its pricey for what you get.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill in Greenwood known for?
Chipotle Mexican Grill in Greenwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Greenwood?
Chipotle Greenwood is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Greenwood offer delivery and pickup services?
Yes, Chipotle Greenwood offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Indianapolis?
Chipotle Mexican Grill is located at 8812 US 31, Marion, Indianapolis, IN 46227, United States.
Can I order online from Chipotle Greenwood?
Yes, you can order online via their website at https://order.chipotle.com/ or through their Apple app.
What makes Chipotle Greenwood's food special?
Chipotle prioritizes 'Food with Integrity' using 53 real ingredients, sourcing from farms with humane and sustainable practices, and serves handcrafted entrées without artificial colors, flavors, or preservatives.
How can I contact Chipotle Greenwood?
You can reach Chipotle Greenwood by phone at +1 317-885-2888 or via email at in.2380.Greenwood@chipotle.com.
Are there any popular breakfast options near Chipotle Greenwood?
Yes, First Watch, a notable breakfast and brunch restaurant, is located near Chipotle Greenwood and is a great option if you're looking for morning dining nearby.
Where can I shop for clothing and department store items near Chipotle Greenwood?
Nearby you can find several shopping options including T.J. Maxx, Ross Dress for Less, and Marshalls & HomeGoods for clothing and department store merchandise.
Are there family-friendly entertainment options near Chipotle Greenwood?
Yes, Chuck E. Cheese offers pizza, arcade games, and event planning, making it a fun family-friendly entertainment spot near Chipotle Greenwood.