Chipotle Mexican Grill

3.8
1140 reviews
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Business Details

8812 US 31, Indianapolis, IN
46227, United States
(317) 885-2888
https://locations.chipotle.com/in/indianapolis/8812-us-31?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2380
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About

Mexican Restaurant
Chipotle Greenwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8812 US 31, Indianapolis, IN
46227, United States

Hours

Reviews

3.8
1,140 reviews
5 stars
540
4 stars
241
3 stars
112
2 stars
66
1 star
181

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including overly salty dishes, dry chicken, and inconsistent portion sizes.

Cleanliness

Many reviews highlighted poor cleanliness in the restaurant, with dirty tables, overflowing trash, and unsanitary conditions.

Customer Service

Customer service experiences varied widely; while some praised friendly staff, others reported rude interactions and poor management.

Portion Sizes

Numerous customers expressed dissatisfaction with portion sizes, noting that they were often smaller than expected or inconsistent.

Availability of Ingredients

Several reviews mentioned that the restaurant frequently ran out of key ingredients, impacting the overall dining experience.
  • DC
    Delaney Claussen
    2 days ago
    1.0
    i ordered a burrito and it was literally 90% sour cream. i am literally squeezing sour cream out of a tortilla. bro ts ain’t funny.
  • MB
    metal beast
    Dec 21, 2025
    3.0
    I got something with chicken in it and I was really surprised it was very dry and a weird taste normally it's really good
  • SL
    Selina Lemay
    Dec 12, 2025
    5.0
    Always love the food here!
  • DS
    Donald Smith
    Dec 10, 2025
    5.0
    Had the carne asada with brown rice queso and re chichuri and it was amazing tbh. Needed a healthy high protein meal and it did the trick. Forgot to take photos
  • BT
    Biak Tial
    Nov 17, 2025
    1.0
    The food was salty and it smelled weird like something was expired. Once I mixed it and ate it, it tasted soapy and had a weird taste to it. My sister also tried hers and hers had a worse smell than mine did. They need to be replacing the food and make it less salty
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill in Greenwood known for?

Chipotle Mexican Grill in Greenwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Greenwood?

Chipotle Greenwood is open every day from 10:45 AM to 10:00 PM.