Chipotle Emerson Ave & County Line is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including stale chips, overcooked meat, and inconsistent portion sizes.
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas.
Service Issues
Many customers experienced rude or inattentive staff, long wait times, and problems with order accuracy.
Ingredient Availability
Numerous complaints about the restaurant being out of essential ingredients, leading to dissatisfaction with meal options.
Overall Experience
Overall, the location received a significant number of negative reviews, with many customers expressing disappointment and advising others to avoid it.
KC
Kerry Ideman (chasnfireflies)
4 days ago
4.0
I am kind of new to Chipotle. The service was friendly and quick. The dining room is cozy and was clean overall. We did not have to wait to be served. The menu is a little confusing but if you know what you want, it's good. A lot of options available.
The one thing that I felt a little underwhelmed about was that much of the food was lukewarm at best and not very fresh. I kept thinking ,oh they must heat it up at the end. That isnt the case. Everything tasted good but like it was yesterday's reheats that needed to go back in the microwave.
PB
P B
Nov 5, 2025
1.0
What is the issue with this Chipotle establishment? The food lacks flavor. The chicken was undercooked on one side and overcooked on the other. The beans, corn, and tomatoes were excessively watery in the bowl. Have these individuals ever compared their experience with Chipotle from another location? I encountered the same problem when I tried it when it first opened, and I discontinued my patronage. The same issue arose after three years. It is ridiculous.
CC
Casey
Nov 3, 2025
1.0
When I came in there was only one other person in there.. I got one bowl to go… the chicken was rubbery the beans were hard and not cooked all the way.. I didn’t even want to eat past the three bites I took..
DR
Dee Reid
Nov 2, 2025
5.0
Served me well to visit at the time I did. Most Chipotles do well with their food. I was left satisfied.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Emerson Ave & County Line serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients using 53 real ingredients without artificial additives.
What are the opening hours for Chipotle Mexican Grill at 8705 S Emerson Ave, Indianapolis?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Can I order food online from Chipotle Mexican Grill Emerson Ave & County Line?
Yes, you can order online through their website or the Chipotle app using the provided order links.
Does Chipotle Mexican Grill offer any rewards or exclusive offers?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill at Emerson Ave & County Line?
You can call them at +1 317-497-5049 or email at IN.3820.EmersonCount@chipotle.com for inquiries.
Where is Chipotle Mexican Grill at Emerson Ave & County Line located?
It is located at 8705 S Emerson Ave, Marion, Indianapolis, IN 46237, USA.
What nearby food options are available around Chipotle Mexican Grill Emerson Ave & County Line?
Nearby food options include Chicken Salad Chick, BIBIBOP Asian Grill, Mochinut Greenwood, That Place Bar & Grill, Cousins Subs, Teriyaki Madness, Tokyo Buffet, GuruJi Foods, and Yummy Bowl.
Are there any nearby grocery or convenience stores near Chipotle Mexican Grill at Emerson Ave & County Line?
Yes, Kroger Fuel Center, Kroger Marketplace, and Blue Rhino Propane Exchange are close by for fuel, groceries, and propane needs.
What nearby services are available to customers visiting Chipotle Mexican Grill in Indianapolis?
Nearby services include optometry at Dr. Daniel Wendorff & Associates and LensCrafters, pet supplies and grooming at Pet Supplies Plus, financial services at First Financial Bank and Mainsource Financial, and beauty services at Brows and Lashes by Soni.
Is Chipotle Mexican Grill at Emerson Ave & County Line active on social media?
Yes, they have official presence on Facebook, Instagram, Twitter, YouTube, LinkedIn, and Pinterest to connect with customers and share updates.