Buffalo Wild Wings

Reviews

• EB

  Evan Bever

  Nov 2, 2025
  4.0
  I placed an order through an app that got ALL messed up -- about half of it wasn't delivered. No response from customer service on the delivery app, but the restaurant staff was great! They were extremely responsive and found (or replaced) the missing items in no time at all.
• CC

  Cameron Cox

  Oct 14, 2025
  1.0
  I am writing to formally file a complaint regarding the extremely poor service and unprofessional conduct my fiancée, our friend, and I experienced during our recent visit to your restaurant. On 10/14/2025 we visited this Buffalo Wild Wings location. When we arrived, the dining room was mostly empty, yet we stood at the front for approximately five minutes before anyone came to seat us. After being seated, we waited another fifteen minutes before having to call the server over just to place our drink order. When our drinks (three Pepsis) were brought to the table, they were completely flat. We informed the server, who left the flat drinks on the table and walked away. After another ten minutes, we had to ask again for an update, and were told “Dennis was in the back changing it out.” It took several more minutes before we finally received fresh drinks. We then had to call the server to our table for the third time to order our food. We placed an order for one appetizer and three entrées. Twenty minutes later, we still had not received anything, while two other tables that were seated well after us had already been served their appetizers. At this point, I called over the manager, Krista, to express my concern. She informed me that two orders of my appetizer had been mistakenly delivered to the wrong tables. I explained that we were on limited time due to our lunch breaks. Despite this, another ten minutes passed without food. When the meals finally came out, we requested that everything be boxed to go, as we no longer had time to eat. Krista brought the food to the table but walked away before we could request boxes. I politely called out to her to ask for boxes — not once, but three separate times — with no acknowledgment. On the third time, she yelled across the dining room, “YEP, I’LL GET YOUR BOXES ALRIGHT.” When she returned with the boxes, she began arguing with me in front of other guests, insisting that I was wrong and refusing to take any accountability for our experience. She never once offered an apology. The entire exchange was unprofessional, loud, and embarrassing. As I went to the front to pay, Krista continued talking about me and my party to her employees, laughing and making jokes. When I addressed her about this behavior, she replied, “Yep, you’re right, I am, so what.” She then boasted about being in the military and stated she was “going to take it to the next level” with me — even telling a male employee that she was “going to take it there” because of her military background. These statements made me feel threatened and deeply uncomfortable. Overall, we spent over an hour at your restaurant and did not get to eat a single bite of our food. The entire visit was frustrating, unprofessional, and completely unacceptable for a business of Buffalo Wild Wings’ reputation. I have the entire interaction on video as documentation of what occurred. I am requesting that corporate leadership review this incident, take appropriate disciplinary action regarding the conduct of the manager Krista, and provide a formal response or resolution. I would also appreciate a refund for the meal, as we were unable to enjoy any of the food due to these circumstances. Thank you for your time and attention to this matter. I look forward to your prompt response. Sincerely, Cameron Cox
• MN

  Mayra Navejas

  Oct 11, 2025
  1.0
  Worst wings location, $35 for this.
• AM

  Austin Moore

  Oct 8, 2025
  5.0
  Great food, great staff, great atmosphere! Very welcoming and inviting
• JR

  Jai Rice

  Sep 23, 2025
  2.0
  Truly one of the worst Buffalo Wild Wings in the city the online ordering is never on , they don’t answer the phone , always mess up a order and the workers always outside smoking come straight in don’t wash they hands.

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