Numerous customers reported extremely slow service, with long wait times to be seated, acknowledged, or served, often leading to them leaving without eating.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders, with specific complaints about the wings being hard and small.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, indicating a lack of care and attentiveness towards customers.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including sticky tables and unpleasant odors, contributing to a negative dining experience.
CS
Chenita Scott
2 days ago
1.0
Ordered my food online @ 11:30pm arrived at an empty location at 12am , and still my food was mot ready. I complained to the restaurant and they told me they had to go buy some more chicken , and I still did not receive my food just got a refund. Horribly ran and horrible customer service
JA
Jacquelyne Aguilar
Jan 4, 2026
1.0
Horrible!!!!!!! Waited 10 minutes to be sat because the host was talking to another table while the server was trying to take their order. Finally got seated and waited another 15 minutes before leaving because the 2 female servers were arguing about not wanting to take our table literally in front of us. We decided to settle their argument by getting up and walking out. The lack of professionalism is appalling no wonder every BWW is shut down. They had maybe 5 tables between the two servers and every other table had old dishes on them. No idea what the host was doing and who I’m assuming was the manager was dealing with another angry customer. The table across from us also ended up leaving without eating because of the wait.
FG
Freddy Galvan
Jan 4, 2026
1.0
I never leave reviews but this place sucks Terrible service from start to finish. When we arrived, the servers clearly didn’t want to take our table and made it obvious we were an inconvenience. We waited far too long just to be acknowledged,
If the staff doesn’t want to work or help customers, they shouldn’t be on the floor. Management seriously needs to step in, hold servers accountable, and replace employees who don’t care about doing their job. This experience completely ruined the visit, and I won’t be coming back unless major changes are made.
DE
Danielle Edmonds
Jan 4, 2026
2.0
HORRIBLE SERVICE! I came in to pick up an order, stood there 10 minutes no one helped me. Kept getting ignored by waitress. Husband had to get someone to assist us. Absolutely ridiculous!
CB
Cody Bishop
Dec 22, 2025
1.0
Placed an online order at 11PM last night(12-21-25), it set pickup date for the following day (12-22-25) waited for 45 mins to talk to manager about canceling it, they said they would but never did. Called today at 10AM before my order was set to be made (22nd) and the manager said it would take 5-7 business days and there is no way to give me a return receipt I'd just have to wait for money to come back Into the account.
Leaving a 1 star until it's resolved. (If it's resolved at all)
Also place is dirty, tables and handles are always sticky when I come in here.
Also
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Indianapolis specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 2747 East 62nd Street?
They are open from 10:30 AM to 11:59 PM Monday through Thursday, and additionally open from midnight to 1:00 AM on Friday, Saturday, and Sunday.
Where is Buffalo Wild Wings located in Indianapolis?
It is located at 2747 East 62nd Street, Indianapolis, IN 46220, USA.
What categories does Buffalo Wild Wings fall under?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Can I find Buffalo Wild Wings online?
Yes, Buffalo Wild Wings in Indianapolis has an official website and social media pages including Facebook and Yelp.
What is the contact phone number for Buffalo Wild Wings in Indianapolis?
You can reach them at +1 317-257-2999.
Which nearby restaurants can I visit around Buffalo Wild Wings?
Nearby restaurants include Jet’s Pizza and MCL Restaurant & Bakery, which offer pizza and classic American fare respectively.
Are there any automotive services close to Buffalo Wild Wings?
Yes, Tyler Automotive, Best-One of Indy, and Glendale Automotive are nearby for automotive repair and parts.
What nearby attractions or services could complement my visit to Buffalo Wild Wings?
You might enjoy visiting Honey Bee Well Spa for relaxation, or shop at Bath & Body Works and Cookies by Design for gifts and beauty products after your meal.
Is Buffalo Wild Wings a good place to watch sports events in Indianapolis?
Yes, Buffalo Wild Wings is a sports bar, making it an ideal place to watch sports events while enjoying your meal.