Buffalo Wild Wings

3.2
1390 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2747 East 62nd Street, Indianapolis, IN
46220, United States

Hours

Reviews

3.2
1,390 reviews
5 stars
457
4 stars
245
3 stars
193
2 stars
138
1 star
357

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and inattentive staff, leading to a frustrating dining experience.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders, with specific complaints about the wings being hard or tiny.

Cleanliness

Several customers noted unsanitary conditions, including sticky floors and unpleasant odors, which detracted from their overall experience.

Management Concerns

Feedback indicated issues with management, including rude behavior from managers and a lack of effective leadership, contributing to the poor service.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members for excellent service, suggesting that experiences can vary significantly.
  • JS
    James Schaffer
    5 days ago
    1.0
    We bought the WORST wings (hard, cold, and tough) for carry out last night. When I called the store back and explained, manager- Paris was rude, and he told me he’s the one that has been cooking all night, so the wings had to be fresh. After attempting to share my complaint, he told me to bring them back. It was rainy and cold so I said we are not coming back out. I asked for his general manager’s contact. Paris refused to provide it. I asked for the home office number. He stated there was no such number- that was a lie. I was able to file a complaint, call the 877 number, speak to someone, and get a full refund. I will not order again!
  • JJ
    Jeffrey Jones
    Nov 8, 2025
    1.0
    Ordered online,Paid on line.30 min later went to get food, no food no order. Manager comes out tells me they didn't get my order and this is not the first time this has happened. Manager advised me to check my bank account for a refund. Hr and half later no food.
  • JJ
    Jose Jacome
    Nov 4, 2025
    1.0
    Its bad how i was standing for almost 30 minutes just for then to come up to me and say we cant take you guys bc we are fenna close the kitchen
  • AB
    Amanda Browning
    Nov 2, 2025
    1.0
    I have been to this bdubs multiple times as its the closest to my home and each time ive came to this location the service has been very poor. Took 15 minutes to even get to put my order in because the kitchen was "backed up" and not only that but still didn't have my server check on me at all and Refill my drink as I waited.. last time I came here our server was in the bathroom texting... need better workers
  • DB
    Demetrius Braun
    Nov 2, 2025
    1.0
    Ordered in 1st quarter of football didnt have any food by half time. Got up and left

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Indianapolis specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 2747 East 62nd Street?

They are open from 10:30 AM to 11:59 PM Monday through Thursday, and additionally open from midnight to 1:00 AM on Friday, Saturday, and Sunday.