Numerous customers reported extremely slow service, with long wait times for seating, food, and drinks, often leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted problems with food quality, including cold dishes, incorrect orders, and missing items, contributing to a negative dining experience.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance, which further detracted from their experience.
Cleanliness Concerns
Customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors, which negatively impacted their overall impression.
Mixed Experiences
While some patrons had positive experiences with specific staff members or enjoyed the food, these instances were overshadowed by the overall negative feedback regarding service and management.
BB
Brandon
2 days ago
1.0
Lol😂🫣😂🫣 there's no way I'm going to this BW's after reading these reviews and it's down the street from me. It seems the management don't care either because they just copy paste the same response 😂it's so lazy which is a reflection of the service it looks like. It starts at the top! I'd rather drive to greenwood BW. I don't even have to look at the reviews I know it's going to be a better experience.
BS
Benjamin Spencer
Nov 4, 2025
2.0
Very shitty response with calling…all I can say is I was told I was cussing and I wasn’t and I was put on hold for about 20 minutes to tell me to calm down when I waited over an hour and a half for my food being told DoorDash had two different people that picked it up so who’s the shitty person by the way still waiting on my food congratulations
RN
Ryan Newvine
Oct 31, 2025
1.0
Waited 5+ mins at the host stand, then waited 10 mins for our server to even come to our table. The food wasn’t rang in for at least 10 mins after we ordered, I know this because the server had to come back to the table to clarify an item. From the time of ordering it took 25 mins to receive my draft beer. My order was missing an item which was brought to the attention of the manager and I was told it would be right out…. As you can guess by the rest of my experience I never received the missing item. Server never checked on our table after food being delivered.
BS
brad salluom
Oct 31, 2025
1.0
Useless place. ordered delivery online through their website and my rewards account. Waited over an hour, then my order gets cancelled for no reason. The store can't explain after keeping me on hold for 10 minutes to "get a manager". save your time and money and go literally anywhere else. What an absolute joke of a "business". Whoever the "manager" is is inept and unprofessional.
TS
Tate Sargent
Oct 29, 2025
2.0
The overall experience was mediocre at best. The food was OK but took forever to get out. It was freezing cold when it did most of the orders were wrong or incomplete and we’re not served all at the same time. Drinks were a self serve station where you had to get up and serve yourself drinks after the first round. The service was so slow. It took us about 2 1/2 hours to get through or not recommend
Frequently Asked Questions About Buffalo Wild Wings
What is the address of Buffalo Wild Wings in Indianapolis?
Buffalo Wild Wings is located at 7 East Washington Street, Indianapolis, IN 46204.
What are the operating hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open from 10:30 AM to 11:00 PM Monday through Wednesday, and from 10:30 AM to midnight on Thursday and Friday.
Is Buffalo Wild Wings open on weekends and what are the hours?
Yes, on Saturdays Buffalo Wild Wings is open from 10:30 AM until midnight, and on Sundays from 10:30 AM to 11:00 PM.
What type of food does Buffalo Wild Wings serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What categories of business does Buffalo Wild Wings fall under?
Buffalo Wild Wings is a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
What is the contact number for Buffalo Wild Wings in Indianapolis?
You can contact Buffalo Wild Wings at +1 317-951-9464.
Where can I find Buffalo Wild Wings online for more information?
You can visit their website at https://www.buffalowildwings.com/locations/us/in/indianapolis/7-east-washington-street/sports-bar-621/
What nearby places can I visit after dining at Buffalo Wild Wings?
Nearby attractions include the Indy fountain, a local landmark and historical building, and shops like Shop Ten East furniture store or Studio 45 nail salon for beauty services.
Are there nearby services to help with parking when visiting Buffalo Wild Wings?
Yes, Merchants Garage parking is nearby, offering convenient parking access for visitors to Buffalo Wild Wings.
Which nearby dining options are available around Buffalo Wild Wings?
Close dining alternatives include Chick-fil-A for fast food chicken, Crab99 Bar & Restaurant for Cajun and seafood cuisine, and Chipotle Mexican Grill for Tex-Mex food.