Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of training.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted improvements in food quality at times.
NT
Nikki Trackwell
Dec 9, 2025
2.0
I ordered on line and there is not a button to add lettuce,So when I went in to tell them about my order. They charged me for a cup of cheese which i did not receive. Destiny was the manager, and the worker was following directions.
BF
Brooklynn Fox
Nov 29, 2025
5.0
❤️
CW
Corbin Wesley
Nov 21, 2025
1.0
Falling down hill waited for my food for 15 mins and still got it made sloppy
KC
Katelyn Chadwick
Nov 18, 2025
1.0
Waste of time EVERY single time I go they are not able to serve roast beef
CC
Chase Sanders (ChasesCase Collectibles)
Nov 5, 2025
1.0
The worst arbys in indiana by far. This place needs to be inspected or just out right closed down. Do not order food from this place. The roast beef on the sandwich was old, the buns were stale, and of course the fries were old. The only item that was decent was the jalapeño poppers. This is repetitive from this location. It was not just one time, which i could understand because mistakes happen. We need to get rid of this trash in indiana.