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Arby's

3.9
(510 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7415 W 10th St, Indianapolis, IN
46214, United States

Hours

Reviews

3.9
510 reviews
5 stars
246
4 stars
119
3 stars
63
2 stars
28
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked and stale items, while some praised specific menu items like the roast beef and jalapeño poppers.

Service Issues

Numerous reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.

Customer Service

While some customers appreciated individual staff members for their helpfulness, others reported rude interactions and a lack of responsiveness from management.

Cleanliness Concerns

Several reviews mentioned cleanliness issues in the restaurant, particularly regarding food handling practices and overall hygiene.

Inconsistent Experience

Customers noted a significant variation in their experiences, with some visits being satisfactory while others were disappointing.
  • MM
    Mel
    Feb 4, 2026
    5.0
    Worth going to.
  • JH
    Jason Hague
    Jan 28, 2026
    4.0
    New A.I . Ordering in Drive-thru.....did not go inside
  • TT
    Tim Toepp
    Jan 23, 2026
    1.0
    Have been here often, but recently (last 6 months) this location has gone severely downhill. If you have the ability, go to the Speedway location. The roast beef was undercooked and chicken was rubbery. I hope Health Inspectors provide them with guidance to get their stuff together.
  • NT
    Nikki Trackwell
    Dec 9, 2025
    2.0
    I ordered on line and there is not a button to add lettuce,So when I went in to tell them about my order. They charged me for a cup of cheese which i did not receive. Destiny was the manager, and the worker was following directions.
  • CW
    Corbin Wesley
    Nov 21, 2025
    1.0
    Falling down hill waited for my food for 15 mins and still got it made sloppy

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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