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Arby's

4.0
(981 reviews)
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Business Details

25 S Franklin Rd, Indianapolis, IN
46219, United States
(317) 897-7470
http://www.arbys.com/locations/us/in/indianapolis/25-s-franklin-rd/store-738
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
25 S Franklin Rd, Indianapolis, IN
46219, United States

Hours

Reviews

4.0
981 reviews
5 stars
455
4 stars
248
3 stars
144
2 stars
58
1 star
76

What are people saying?

AI-generated from recent customer reviews

Value

Customers appreciate the large portions and reasonable prices, often mentioning good value for money.

Service Quality

Feedback on staff friendliness is generally positive, though some reviews highlight instances of poor service and rudeness.

Food Quality

Mixed reviews on food quality; while some customers enjoyed fresh and hot meals, others reported cold or poorly prepared food.

Cleanliness

The restaurant is noted for its cleanliness, with many customers expressing satisfaction with the dining environment.

Operational Issues

Several reviews mention issues with order accuracy, long wait times, and inconsistent availability of menu items.
  • JP
    John Parker
    Jan 24, 2026
    5.0
    A lot of food for the money. Great value!
  • LH
    laurel holland
    Dec 28, 2025
    1.0
    Ordered a beef and cheddar sandwich,there’s was no cheese and the beef was all ground up. Looked like what’s left on the slicer after slicing a bunch of meat. Never going back! It was disgusting!
  • YL
    Yaky Lemus
    Dec 14, 2025
    1.0
    Si pudiera no dejaba ni una estrella solo porque no se puede comentar sin nada, la mujer que está en la ventanilla atendiendo pésimo servicio me hizo caras feas como que le halla hecho algo y me dio la orden tirada abusiva no entiendo porque hay gente trabajando servicio al cliente sino saben atender 😡
  • DS
    David Strayhorn
    Oct 16, 2025
    4.0
    Good hot fresh
  • HC
    Hilary Cain
    Oct 7, 2025
    5.0
    Ordered online haven't been to Arby's in a while cause of bad food at another location but went ahead and tried out this location, food was fresh and came fast. Will try this location again
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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