Brand Certified
Arby's
4.0(779 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
2130 E County Line Rd, Indianapolis, IN
46227, United States
Certified by Arby's • Feb 22, 2026
(317) 882-1181
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/in/indianapolis/2130-e-county-line-rd/store-881
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
4.0
779 reviews
5 stars
387
4 stars
174
3 stars
97
2 stars
47
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as cold items, incorrect orders, and poor preparation.
Order Accuracy
Numerous reviews mention problems with order accuracy, including missing items and incorrect food being served.
Cleanliness
The cleanliness of the dining area and restrooms received mixed reviews, with some customers noting dirty conditions.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.
- DDDon Dunn3 days ago5.0OK they passed the 3 try test with flying colors, and special orders done right. I even hit them with pettiness like ( no salt fries, fresh chicken and fish , extra cheeses, large orders) they welcomed it all with a smile..
- DNDebbie NickolsFeb 17, 20265.0Wish the steak bites werent a promotional that they have and take away.
- DSDiane SmithFeb 17, 20265.0Best ruebens and curly fries.
- LBLaura BarthFeb 12, 20261.0I went through the drive thru this evening and ordered a rueben without cheese. When I pulled up to the window I noticed on my receipt it did not say "no cheese". I was concerned and asked the cashier and she mentioned she forgot to ring it up properly but that she had already told the person making the sandwich no cheese. I explained that I was concerned since eating milk products makes me physically sick and she assured me that there would be no cheese. I received my food and noticed that I had asked for Crinkle fries but instead I received curly fries. Due to this mix up, I was worried that they did put cheese on the sandwich so checked but didnt see any. Apparently on the Rueben the cheese is between the meat and saurkraut so it is hard to see especially since the saurkraut and cheese are the same color. I ate about half the sandwich before I realized that there was cheese on it. I typically don't write reviews but felt it was important for those with dietary restrictions to know to stay away from this Arby's. I tried calling to alert the manager so others who have more severe allergies aren't put in life threatening situations but the phone just kept ringing with no answer followed by an automatic hang up. I'm really hoping that their accident doesn't result in a painful night for me and my stomach. I also hope that they take these types of restrictions more seriously in the future.
- ISIndiana Drone StopFeb 12, 20265.0Kindest staff ever in an Arby’s! Would highly recommend, and the food was excellent :).
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website