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Arby's

3.8
(609 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7002 Georgetown Rd, Indianapolis, IN
46268, United States

Hours

Reviews

3.8
609 reviews
5 stars
236
4 stars
174
3 stars
90
2 stars
47
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or improperly prepared items.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and poor order accuracy.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary practices among staff.

Wait Times

Long wait times were frequently mentioned, particularly in the drive-thru, leading to customer frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
  • JK
    Julie Keith
    Feb 14, 2026
    5.0
    Enjoyed my experience.
  • TG
    Tamera Guilinger
    Dec 27, 2025
    5.0
    Went through Drive-thru...food made fresh. Had to wait for them to make it fresh.
  • YD
    Yolanda Davis
    Dec 9, 2025
    4.0
    I happen to like their food. Love the roast beef. It tastes like it has for the past 30-40 years
  • TW
    Tiffany W
    Oct 26, 2025
    1.0
    Literally had my order taken by a woman who had on her ear piece the whole time cussing over the dealer ship, then turns around and grabs frozen mozzarella sticks out of a lil freezer next to fryer with bare hands as she just itched her nose. This place is absolutely disgusting she was rude to the door dash customers coming in and I’m afraid to eat the food! Way to go Arby’s. They also soaked the sandwich in mayo wow this is gross
  • JB
    Joe Boo
    Oct 25, 2025
    1.0
    Drive thru worker very, very, irritated. Went to Burger King instead. Lady working the late shift needs to take anger management courses.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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