Arby's

3.6
750 reviews
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Business Details

7030 Emblem Dr, Indianapolis, IN
46237, United States
(317) 883-2606
http://www.arbys.com/locations/us/in/indianapolis/7030-emblem-dr/store-6958
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7030 Emblem Dr, Indianapolis, IN
46237, United States

Hours

Reviews

3.6
750 reviews
5 stars
287
4 stars
191
3 stars
101
2 stars
49
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported that the food was often cold, stale, or not prepared correctly, with specific complaints about missing items and poor quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, with sticky floors and dirty tables.

Operational Problems

Customers frequently noted that the restaurant was closed during posted hours or out of key menu items, leading to frustration.

Mixed Experiences

While some customers praised individual staff members and had positive experiences, these were overshadowed by the overall negative feedback.
  • JC
    jeff cranor
    Jan 2, 2026
    5.0
    Fast drive through
  • JW
    Jeffrey Waggoner
    Dec 14, 2025
    1.0
    Went through the drive through the girl at the drive through had an attitude that was absolutely horrible Gave me my food I ordered a Chicken Cordon Bleu and A Chicken bacon Swiss all of the food was old bun stale chicken was extremely old and all of it was cold the Potato cakes Potato cakes Where cold all of it was Old and cold I was the only person in the drive through and there was nobody else on the parking lot so I assume there was nobody inside as well and I still got old food and horrible service It was absolutely the worst experience I've ever had at a restaurant And they'll wonder why they'll be out of business Soon Soon
  • TT
    T TylerFrederickGliesmann
    Nov 21, 2025
    3.0
    Manager was upset with employees leaving/clocking out therefore she decided to make customers wait to order their food and made it very clear to other employees that they dont have employees anymore due to some leaving early. Was not friendly and food was quick.
  • CP
    Candice Pence
    Nov 15, 2025
    1.0
    Never go to thus arbys . Do not waste your time they close for random 20 to 30 minutes during peak lunch and dinner times staff are very rude and inconsiderate. Foods never hot and always wrong.
  • JE
    Jacob Eanes
    Nov 4, 2025
    1.0
    Ain’t no damn onions on this.
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