Location.com logo
Brand Certified

Arby's

3.9
(712 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

3660 Vincennes Rd, Indianapolis, IN
46268, United States
(317) 872-2979
http://www.arbys.com/locations/us/in/indianapolis/3660-vincennes-rd/store-1015
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3660 Vincennes Rd, Indianapolis, IN
46268, United States

Hours

Reviews

3.9
712 reviews
5 stars
316
4 stars
181
3 stars
95
2 stars
46
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude service and long wait times.

Food Quality

Many customers complained about cold or improperly prepared food, while others enjoyed their meals and highlighted specific items like the roast beef and gyros.

Order Accuracy

Numerous reviews mentioned issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Some customers noted that the location was clean and well-maintained, contributing positively to their dining experience.
  • JL
    Joseph Lehner
    Jan 17, 2026
    5.0
    Service can be spotty at drive-thru's, but the team at this Arby's totally killed it this afternoon. I basically blew up their kitchen with a large and complicated order and they came through with everything I ordered and they did it with a positive and professional vibe, including asking if I wanted whip cream on the Jamocha shake. Great job, Sat afternoon crew!! Thank you
  • MM
    Matthew Milford
    Dec 3, 2025
    1.0
    Wow. Zero customer service. Zero. Felt like I was a nuisance just going through the drive through. Why work when youre so grumpy? AI would have been nicer.
  • AH
    April Hardy
    Oct 21, 2025
    2.0
    Gave me old cold fries. I ask for some fresh fries they gave me my old fries that I had returned in a bag. Smh. Sandwich was so messy, sauce all over the outside wrapper as well as within l, just terrible!
  • RC
    Rick Cockram
    Sep 3, 2025
    5.0
    Hot ham and Swiss is the way to go here
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others