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Arby's

3.9
(1583 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2079 N Shadeland Ave, Indianapolis, IN
46219, United States

Hours

Reviews

3.9
1,583 reviews
5 stars
730
4 stars
400
3 stars
230
2 stars
83
1 star
140

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rudeness and poor service.

Food Quality

Food quality was inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals and found them delicious.

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including dirty dining areas and sticky floors, which detracted from the overall experience.

Long Wait Times

Many customers experienced long wait times, both in the drive-thru and for in-store orders, leading to frustration.

Pricing Concerns

Several customers felt that prices were high relative to the quality of food received, with some expressing dissatisfaction over value.
  • CW
    curtis wilson
    Feb 17, 2026
    5.0
    Got peach cobbler bites. They're the bomb.
  • AF
    Angel F
    Feb 12, 2026
    1.0
    Whoever was working the drive tho tonight 2-11-2026 need an attitude check ! If you don’t like your job QUIT that simple! Why not tell people when they come to get their other that y’all out of something!!!
  • ES
    Ethan Stiles
    Jan 29, 2026
    1.0
    If you plan on working in the service industry. Don’t be meek. If you’re a “woman” with a mustache maybe you should speak with your chest.
  • JC
    Jessica Capps
    Dec 21, 2025
    1.0
    Forgot most of my order and gave me stuff cold
  • AT
    Amanda Tharp
    Dec 4, 2025
    1.0
    Trash staff trash food

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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