Arby's

3.9
1577 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2079 N Shadeland Ave, Indianapolis, IN
46219, United States

Hours

Reviews

3.9
1,577 reviews
5 stars
727
4 stars
399
3 stars
230
2 stars
83
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff being inattentive or rude.

Food Quality

While some customers praised the food as delicious, many others complained about cold, poorly prepared, or incorrect orders.

Cleanliness

Several reviews highlighted dirty dining areas and unsanitary conditions, which detracted from the overall experience.

Staff Performance

There were mixed reviews about staff friendliness, with some praising individual employees while others noted a lack of professionalism and care.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality of food received.
  • JC
    Jessica Capps
    Dec 21, 2025
    1.0
    Forgot most of my order and gave me stuff cold
  • AT
    Amanda Tharp
    Dec 4, 2025
    1.0
    Trash staff trash food
  • JU
    Jose Urdaneta
    Nov 13, 2025
    1.0
    Mucha demora
  • TM
    Tina Muse
    Nov 9, 2025
    5.0
    5 piece steak nuggets was juicy and tender. They have a great taste.
  • DM
    Debora Michael
    Oct 19, 2025
    5.0
    I have great food and great service