Arby's

3.6
924 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4925 S Emerson Ave, Indianapolis, IN
46203, United States

Hours

Reviews

3.6
924 reviews
5 stars
328
4 stars
235
3 stars
148
2 stars
63
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, with several mentioning incorrect orders and unsatisfactory meal quality.

Service Issues

Numerous reviews highlighted slow service, rude staff interactions, and frequent mistakes with orders, leading to a frustrating customer experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and sticky floors.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews pointed out a lack of professionalism and poor customer service from certain staff members.
  • CM
    CJ Morgan
    2 days ago
    1.0
    Too incompetent to mix Sweet Tea and Lemonade. Very rude about it.
  • DT
    Dom Toliver
    Jan 4, 2026
    3.0
    Shakes good, front worker was rude
  • CS
    Carolyn Shaw
    Oct 30, 2025
    1.0
    Tried the new Turkey gobbler it was nasty the sandwich was cold and the dressing on it was mushy. The store was dirty with food all over the tables and floor.
  • JE
    James Ernsting
    Oct 27, 2025
    3.0
    Very over price.
  • RM
    Ronald McDaniel
    Oct 4, 2025
    5.0
    Love the roast beef