Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported receiving cold or poorly prepared food, with several mentioning incorrect orders and unsatisfactory meal quality.
Service Issues
Numerous reviews highlighted slow service, rude staff interactions, and frequent mistakes with orders, leading to a frustrating customer experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and sticky floors.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews pointed out a lack of professionalism and poor customer service from certain staff members.
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CJ Morgan
2 days ago
1.0
Too incompetent to mix Sweet Tea and Lemonade. Very rude about it.
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Dom Toliver
Jan 4, 2026
3.0
Shakes good, front worker was rude
CS
Carolyn Shaw
Oct 30, 2025
1.0
Tried the new Turkey gobbler it was nasty the sandwich was cold and the dressing on it was mushy. The store was dirty with food all over the tables and floor.