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Arby's

3.6
(931 reviews)
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Business Details

4925 S Emerson Ave, Indianapolis, IN
46203, United States
(317) 783-4278
http://www.arbys.com/locations/us/in/indianapolis/4925-s-emerson-ave/store-5534
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4925 S Emerson Ave, Indianapolis, IN
46203, United States

Hours

Reviews

3.6
931 reviews
5 stars
329
4 stars
237
3 stars
151
2 stars
64
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or incorrect orders.

Service Issues

Numerous reviews highlighted rude staff, slow service, and frequent mistakes with orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and tables.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among employees, with some customers experiencing dismissive behavior.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, suggesting a lack of consistency in performance.
  • TT
    Tobie T.
    Feb 19, 2026
    2.0
    Doors locked at 630 when posted open until 10, waited about 5min between even taking orders of each of the 4 cars in the line.
  • KS
    Kelli Shumaker
    Feb 5, 2026
    3.0
    Very poor food
  • JS
    Jeremy Sidwell
    Jan 14, 2026
    5.0
    we decided to venture to Arby’s today, it has been a while since we have been here. We found the staff was welcoming, very nice, thanked us for our business which you hardly hear anymore and the food was great! We got the arby’s roast beef melt, gyro and fries and cheese sticks. No complaints, restaurant was clean, we went at 3pm so no wait at all. Thanks guys, well done we will be back!
  • CM
    CJ Morgan
    Jan 10, 2026
    1.0
    Too incompetent to mix Sweet Tea and Lemonade. Very rude about it.
  • DT
    Dom Toliver
    Jan 4, 2026
    3.0
    Shakes good, front worker was rude
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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