Arby's

4.1
1523 reviews
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Business Details

45 E South St, Indianapolis, IN
46225, United States
(317) 423-1264
http://www.arbys.com/locations/us/in/indianapolis/45-e-south-st/store-7115
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
45 E South St, Indianapolis, IN
46225, United States

Hours

Reviews

4.1
1,523 reviews
5 stars
748
4 stars
401
3 stars
195
2 stars
66
1 star
113

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rudeness and mistakes in orders.

Cleanliness

The restaurant was noted for being clean by some customers, but others mentioned unsanitary conditions, particularly in the restrooms.

Operational Issues

Several complaints about inconsistent hours of operation and early closures, leading to customer frustration.

Atmosphere

Generally positive remarks about the restaurant's atmosphere, described as pleasant and suitable for dining.
  • AV
    Anmol Verma
    3 days ago
    1.0
    Employees have rude behavior
  • JA
    Jon Albertson
    Dec 19, 2025
    3.0
    Ordered a Half Pound Roast Beef Meal ( 4-piece Mozzarella Stick instead of Fries, with marinara. A Half Pound Roast Beef Sandwich ( by itself ) and a 6-Piece Mozzarella Stick with Marinara Sauce. was literally shorted the 6-Piece Mozzarella Stick. I really hate using Door Dash because with the bags being sealed they can't and do not check for order accuracy.
  • RN
    Rebekah Hinen (Needheatplz)
    Dec 15, 2025
    5.0
    Overall I have nothing to complain about. Food was good and the staff was nice.
  • MG
    Marble Garble
    Nov 6, 2025
    1.0
    "doordash only"
  • JM
    Jamie Mattingly
    Nov 4, 2025
    5.0
    Had lunch here on Monday, November 3rd. Destiny helped us and greeted us with a warm smile. Restaurant was clean and very well maintained. Being able to see the New Hilton hotel was quite impressive.
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