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Arby's

3.9
(761 reviews)
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Business Details

35 E 96th St, Indianapolis, IN
46240, United States
(317) 818-0806
http://www.arbys.com/locations/us/in/indianapolis/35-e-96th-st/store-7014
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
35 E 96th St, Indianapolis, IN
46240, United States

Hours

Reviews

3.9
761 reviews
5 stars
326
4 stars
219
3 stars
88
2 stars
42
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed; some praised friendly service while others reported rudeness and indifference.

Food Freshness

Many customers enjoyed the freshness of the food, but there were complaints about cold items and incorrect orders.

Cleanliness

The cleanliness of the establishment was frequently criticized, with reports of sticky floors and dirty tables.

Speed of Service

While some customers noted quick service, others experienced long wait times and delays in receiving their orders.

Pricing

Customers found the prices to be on the higher side for fast food, with some feeling that the quality did not justify the cost.
  • CW
    Carmen Whitehead
    Dec 20, 2025
    5.0
    Very good,fast,quiet and very nice employee.
  • DB
    Destiny Beams
    Dec 16, 2025
    5.0
    I wish I had caught the name of the lady working the drive thru at 8:40pm 12/16. She was such a sweetheart and took great care of us! Food was hot and fresh!
  • EF
    Eric Freeman
    Dec 15, 2025
    5.0
    Once of the nicest cashier at fast food I've seen..food nicely assemble..all around good situations
  • LC
    Lorin Chism
    Nov 26, 2025
    5.0
    We stopped by 10 minutes before closing and they were very quick and friendly. Most places they seem to busy to close and leave but not here. Great staff and location, keep up what your doing!
  • AM
    Amber Mountain
    Nov 21, 2025
    5.0
    I was hungry for a snack and decided to try their Mac N Cheese. The portion felt small at first, but you actually don’t need a whole lot of it, because their Mac N Cheese is rich with cheese. I was in heaven y’all. This cool cat with tats was the cashier and for some reason he just made my day. It’s rare that I go to Arby’s, but the Mac N Cheese alone guarantees my return. Also, the service was really fast. The establishment was clean too.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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