Arby's

3.5
1062 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1720 W. Thompson Rd., Indianapolis, IN
46217, United States

Hours

Reviews

3.5
1,062 reviews
5 stars
358
4 stars
251
3 stars
186
2 stars
81
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Inconsistent Hours

Many reviews highlighted discrepancies between posted hours and actual closing times, with several customers frustrated by being turned away when they expected to be served.

Food Quality

Feedback indicated that food quality was often poor, with complaints about cold, stale, or improperly prepared items.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual employees for their friendly service and positive attitudes.
  • CC
    Christopher Couch
    Jan 29, 2019
    3.0
    Food was good, a little lack of employees so it was a little wait. Nobody was rude tho