Dutch Bros Coffee

Reviews

• JH

  Jeffrey Hall

  1 day ago
  3.0
  The coffee at Dutch Bros is usually pretty good, with a fun variety of flavors to choose from. The staff is friendly and the drive-thru is quick, which is a plus. However, I’ve found that some drinks can be a bit too sweet for my taste, so it’s hit or miss depending on what you order.
• JS

  John Swaney

  6 days ago
  5.0
  The people are awesome. My first time at this place and will be returning not just for the drinks but also the first class service.
• EC

  Ella Courtney

  Apr 20, 2026
  5.0
  First time visiting this location earlier this week. The staff was such a vibe! 10/10 would go again just to see them again. :) I’m a barista too, so I could tell they were working their asses off and killin’ it in the process! Not to mention the banger music playing while I waited lol. If you need a pick-me-up, this is the place to go <3
• KM

  Kayla Martin

  Apr 11, 2026
  5.0
  *STOP DOING THIS!! USE BOTH LANES!!* As a Hoosier that briefly lived in the Bay Area and frequents Portland, Dutch Bros is the place I miss the most from the West Coast almost as much as I miss Pizza King while away from home. Incredibly friendly service that can literally brighten your day and smooth sweet goodness that makes up for the slight sting you feel in your wallet after treating yourself to a standalone coffee joint. I'll start with this particular location since I've seen a few complaints. I'm seeing several negative reviews about long lines and wait times, and from what I have seen, the Broistas and customers are equally to blame. I know that double-lane drive thrus like this are still pretty uncommon in Indiana, but please for the love of god use BOTH lanes. There aren't speakers to take your order, so a Broista will come out and ZIGZAG through both lines and take orders. This allows them to take a lot of orders at once so that they can efficiently make batches of milk, espresso shots, etc for the orders. Your drinks are not always made consecutively, car-by-car. The only time you will have someone take your order at the window will be if the weather is bad. Now on the Broista side, I'd like to see them correcting the line when it's going out the parking lot by redirecting or adding an additional Broista to take orders. They could be faster when it comes to actually making the drinks, but I am considerate of the fact that this location has only been open since late December 2025 and they are still working muscle memory. My only other minor complaint is that the music sometimes is a bit too loud at the window, and it can be hard to talk to them loud enough to hear me. The location is also perfectly neighbored to the Castleton Square Mall and Krispy Kreme, which would be perfect for some outdoor seating, but it may not be possible at this location. As for customer service, wow the management here knows how to pick 'em. While all of the employees are awesome, two of the Broistas in particular stand out for me, Angela and Demetrise. They always have a huge smile on their face, are incredibly sweet, make personable small talk, make sure to repeat my order back, and give freebies like stickers or other seasonal items. Now for the actual coffee itself. The reason why I prefer Dutch Bros out of the other franchises has to be the quality of the ingredients. The espresso is never bitter, both the Rebels and iced drinks are mixed well, and the star is their milk and soft top. I get mochas frequently, and the chocolate milk is next tier. Incredibly smooth and not too sweet. Most places just use chocolate syrup and the flavor can get a little too acidic. The soft top is a treat for me that you can't get it at many other places. Their "secret" menu flavors are on their app and easy to order. I really like all the seasonal drinks as well. Bonus points on the muffin tops, they are sizable and delicious. I only wish I could grab a breakfast sandwich while I visit, but I'm hearing they will start adding hot food items soon. All in all, thank the heavens above that Indy finally got Dutch Bros, and it's not too far from me. It's my guilty pleasure and I'm really glad to see more inclusive companies head to our neck of the woods. Frequent buys: iced mochas (Grand Canyon, Werewolf, Cocomo), Rebels (Lovebug, Dragon Slayer, Pretty in Pink) 4.5 / 5
• FB

  Frank Bai

  Apr 11, 2026
  3.0
  not too bad coffee; service is responsive; no indoor area so just a counter and drive through

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