Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
664 reviews
5 stars
211
4 stars
140
3 stars
87
2 stars
80
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers finding hair in their orders.
Staff Behavior
There were complaints about rude staff and unprofessional behavior, including smoking near food areas.
Management Changes
Some customers noted improvements in service and food quality under new management, while others still experienced issues.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
- JLJade Lewis6 days ago3.0ot a banana split and it was grey and just mush with black on it and I went up said I was sorry but it tasted bad and they told me that the bananas are just like that which I understand them being a little brown but this was bad and we paid 6.41 and was just offered only a cone. I just wanted a banana split I feel like they could have just remade it maybe it was just a bad pick of the bunch other then that it was ok.
- MMMike6 days ago5.0Fresh Food, Friendly Staff, Very Clean.
- JGJack GoodwinJan 3, 20261.0The food is usually always fine and place is usually empty but the last couple times have been horrendous customer service and have experienced some down right disrespectful individuals. Starting with the employee named Nick. I placed my order for a 6 piece chicken strip basket and said thank you ma am and they got furious because it wasn’t their correct pronouns and absolutely refused to serve me after that and went into their little office room thing. The other person was outside smoking at the time. The other problem is with a lady named Kendra, i came in one morning around lunch and she seemed like she was half asleep or on something as she couldn’t hold a conversation for nothing and even acknowledged I was there ready to order, she still went outside and sat out there with head nodding and passing out almost, i think she needs to be drug tested or Something because that is ridiculous employee behavior.
- BRBenjamin RoskelleyDec 19, 20251.0There is like a solid 1 dude working. Food is mid and over priced. 😐 One of the employees just went to go smoke and I don't want that on my food or anywhere close to my food.
- AMAmmon McKeeDec 19, 20251.0Mid food, trash music, incredibly understaffed, like where are the employees? We were the only ones in the building and they still took 5+ minutes before anyone pulled up to the counter. It's also overpriced. The ice-cream cones are microscopic and poorly made. I'm surprised I even came here with my broke ahhhh budget. I did have a coupon though which didn't take down the price too much. If I had 3 wishes from a genie I would ask for this place to have less expensive food by 3 dollars, to have better quality food, and to have some good church music!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers and fries, and other fast-food items.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with amenities such as booster seats, high chairs, wheelchair accessibility, outdoor seating, and restrooms.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup through their official website.
Where is Dairy Queen Grill & Chill located?
It is located at 1105 1st St, Huntington, IN 46750-2398, USA.
Are there any nearby medical facilities to Dairy Queen Grill & Chill?
Yes, several podiatrists and clinics such as Chubinski Dennis DPM and Parkview Physicians Group - Podiatry are located nearby, which may be convenient for customers visiting both places.
What nearby places could I visit for recreational activities when at Dairy Queen Grill & Chill?
You can visit Hayes Lemmerz Skate Park nearby for some active outdoor fun before or after enjoying your meal at Dairy Queen Grill & Chill.
Are there any automotive services near Dairy Queen Grill & Chill?
Yes, there are automotive repair shops such as L & S Transmissions & Automotive and Covey's Auto Sales close to Dairy Queen Grill & Chill for your vehicle needs.
What promotions or exclusive deals does Dairy Queen Grill & Chill offer?
You can download the Dairy Queen app for exclusive deals and mobile ordering rewards.