Jimmy John's

3.8
302 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1661 E 37th Ave, Hobart, IN
46342, United States

Hours

Reviews

3.8
302 reviews
5 stars
167
4 stars
46
3 stars
19
2 stars
12
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service, but also mentions of friendly and helpful employees.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the sandwiches, others criticized the quality, freshness, and taste, with specific complaints about overcooked bread and old ingredients.

Delivery Issues

Numerous reviews highlighted slow delivery times and problems with orders being delivered to the wrong address.

Cleanliness and Sanitation

Concerns were raised about unsanitary practices observed during food preparation, impacting customer comfort and trust.
  • JS
    Justin Singer
    Dec 28, 2025
    3.0
    Food is good, store is clean, and the employees are polite. Delivery is ridiculously slow, especially for a brand that sells themselves on "freaky-fast" SMH.
  • MJ
    maria Jackson
    Dec 20, 2025
    1.0
    3 girls standing as i walk in and say hello they all stop talking and just start staring at me . Then the older lady seemed irritated . Food was meh. Wouldn't buy again
  • DC
    Dan Costa
    Dec 16, 2025
    1.0
    Horrible employees sorry not sorry they are bad at there job. 20 minutes on the phone to be told they don't deliver somewhere they have delivered before.
  • BP
    Brian P
    Nov 14, 2025
    5.0
    Order was made perfect and in a timely manner
  • AW
    Alena Williams
    Sep 12, 2025
    5.0
    Every time I order from this location, they have brought my food to my car and have always been very nice. The only reason I gave the food a 4 star review is because I wish they would work on their pull out game when it comes to their bread. The bottom of my sandwich is always over baked and too hard to chew at times.