Wendy's

3.6
974 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9703 Kennedy Avenue, Highland, IN
46322, United States

Hours

Reviews

3.6
974 reviews
5 stars
378
4 stars
221
3 stars
146
2 stars
57
1 star
172

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Quality

Food freshness and quality were inconsistent, with several complaints about cold or poorly prepared items.

Cleanliness

Some customers noted cleanliness in the restaurant and bathrooms, while others reported unsanitary conditions.

Overall Experience

Overall, experiences were mixed, with some customers expressing satisfaction while others vowed not to return due to repeated issues.
  • JC
    Jacquelyn Castro
    Dec 5, 2025
    1.0
    Be careful going to this Wendy’s, doesn’t matter if it’s uber eats or the drive through window they never give you your full order. They’ll charge you the full amount and then you’re lucky if you get half.
  • TT
    Tessa
    Dec 4, 2025
    3.0
    Food is good. People are not very good. He didnt even look at us to hand us our food- or even speak a word to us... just kept chatting :/
  • NR
    Nicholas Roshetko
    Dec 1, 2025
    1.0
    I always temper my expectations with fast food. It's intended to be cheap, quick, and have moderate quality. Unfortunately, I had an awful meal at this Wendy's. Decided to order a baconator and medium fries, it was so disappointing! I was given a tiny amount of fries, which were soggy and lacked seasoning. Baconator had no sauce, and the patties were rubbery like hockey pucks. Clearly this location has no passion or pride in their service. P.S My bag had a hole in the bottom as you can see in the background :'( C'mon have some more care!
  • JH
    jarmar harris
    Nov 23, 2025
    5.0
    Fast service and fresh food
  • RG
    Rosie Guerra
    Nov 19, 2025
    5.0
    Best bacon cheeseburger and delicious fries

Frequently Asked Questions About Wendy's

Is 9703 Kennedy Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 9703 Kennedy Avenue?

The drive-thru is open from 6:30 AM to midnight every day of the week.