Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,041 reviews
5 stars
789
4 stars
413
3 stars
359
2 stars
154
1 star
326
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Service was frequently described as slow and unprofessional, with several customers expressing frustration over staff behavior.
Food Quality
Food quality varied, with complaints about cold, old, or improperly prepared items, though some customers noted fresh food on occasion.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers reporting unsanitary conditions.
Customer Experience
While some customers praised friendly service, many others had negative experiences, leading to a mixed overall impression.
- BMBill Master1 day ago1.0Ordered a fish and two medium fry’s got one and the fish was cold. with how far I live it’s pointless to go back, tried to call they answered and hung up all three times. Horrible experience
- RGRosie Guerra5 days ago5.0McChicken is my favorite and the big Mac
- CSChris SarangOct 26, 20252.0This is the 4th time I’ve ordered from this McDonalds and I haven’t gotten my full order, today on 10/26/2025 I used the app to order my food after I came home from work, sat through a 15 car line to tell them I had a mobile order and when I finally got home after picking it up I was missing my Big Mac and one of my 10pc orders of chicken nuggets. By the time I was already sitting down there was no point to return. Usually the last person to write a review and complain but this is the 4th time this has happened and I’m tired of wasting my money at this location for them to never correctly give me my order
- DDDavid DabrowskiOct 25, 20252.0Last week I ordered 2 quarter pounders with no cheese. When I got home the burgers had a dab of ketchup and mustard, no pickles and no onions. So I decided to keep them like that and not drive back to fix it. One week later I ordered the same thing, and guess what? No pickles or onions. I had to check my order this time before I left the place. Needless to say I was very angry. What kind of incompetent people do they hire? VERY disappointed with this store. You definitely don't get what you pay for.
- CMCrystal MorelandOct 17, 20253.0Food still taste good or I was just hungry. The double quarter pounder with cheese had enough meat but no condiments or toppings except one pickle. The patties & cheese were sliding off bun in different directions. The fries were hot which was a surprise!!but no salt of course, then service is terrible. If they get ur order right they don't give u ketchup or salt or even ask if u need it anymore. The only thing they seem to care about is if you're using the app.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3904 Ridge Road, Highland, IN?
McDonald's at 3904 Ridge Road operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's delivery online for this location?
Yes, you can order delivery online through their delivery URL or the McDonald's mobile app.
What pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I earn rewards at this McDonald's?
You can earn points for free food through the MyMcDonald's Rewards program available on their website.
Are there other fast food restaurants near this McDonald's?
Yes, there is another McDonald's, Arby's sandwich shop, Culver's burger restaurant, and Dunkin' coffee shop nearby, providing various dining options.
What gas stations are close to this McDonald's?
Nearby gas stations include Exxon and Speedway, convenient for refueling before or after your meal.
Are there any automotive services near McDonald's on Ridge Road?
Yes, automotive services like Hoosier Muffler and Brake, Hydraulic Resources, Quality First Auto Repair Center, and Aqua-Jet Car Wash are located nearby.
What services and amenities does this McDonald's offer to customers?
This location provides WiFi, mobile ordering, McDelivery, mobile offers, drive-thru, and gift cards.