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McDonald's

3.6
(2061 reviews)

Business Details

3904 Ridge Road, Highland, IN
46322, United States
(219) 923-2736
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3904 Ridge Road, Highland, IN
46322, United States

Hours

Reviews

3.6
2,061 reviews
5 stars
795
4 stars
417
3 stars
361
2 stars
154
1 star
334

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

There were numerous complaints about cold food, incorrect items, and unsanitary conditions.

Cleanliness

Several reviews mentioned messy tables and unsanitary conditions in the dining area.

Positive Experiences

Some customers praised the friendly staff and fresh food, indicating that there are positive experiences despite the overall issues.
  • ES
    Eric Smith
    3 days ago
    5.0
    Fast,accurate and friendly first thing in the morning! How it should always be! Keeps a customer coming back!
  • EJ
    Emily Jessop
    Feb 7, 2026
    1.0
    I came here orders they got the order completely wrong. Then proceeded to tell me i have to wait for all 7 cars in the drive through before i could get the food i already ordered that should’ve been made. THANK YOU FOR wasting hour of my time. I bought my meal 12:57am. Thank you for the service i appreciate it a lot. What’s the point in even having the place open if they can’t even read an order off the screen and make it right. Or even have any efficiency. I WISH i could get a refund but im stuck waiting for hours. So thank for genuinely having some crappy service and employees.
  • MM
    Marie Marks
    Jan 28, 2026
    1.0
    The food's terrible service terrible try not to eat the McDonald's the only time I eat there is when I can't afford to eat anywhere else 😭
  • MM
    M Martinez
    Jan 11, 2026
    2.0
    The stores tables were quite messy, sticky and couldn't find one decent table. chairs as well and a nice worker named Micheal stopped lunch just to clean a table die to the fact nobody was paying attention
  • SB
    samantha bartholomew
    Jan 3, 2026
    2.0
    Everytime something happens to my order. Why even have the points if everytime I use them I don't even get the thing I redeemed. At 1:40 pm on Jan 3 I ordered a Mchicken ..didn't get it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3904 Ridge Road, Highland, IN?

McDonald's at 3904 Ridge Road operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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