Brand Certified
McDonald's
3.6(1118 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
10326 Indianapolis Blvd, Highland, IN
46322, United States
Certified by McDonald's • Feb 22, 2026
(219) 924-8397
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,118 reviews
5 stars
438
4 stars
236
3 stars
191
2 stars
87
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Freshness
Feedback indicated issues with food quality, including cold or stale items, while some customers noted fresh and hot food during their visits.
Management
Several reviews highlighted the positive impact of certain managers, particularly in resolving issues, while others criticized management for poor customer service.
Cleanliness
Mixed reviews on cleanliness, with some customers appreciating the clean environment, while others noted dirty tables and sticky trays.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with drive-thru and delivery services.
- LGLee GutierrezJan 17, 20261.0When the Black Lady manager isn't there, the store is ran like 💩 and I have to wait a very long time for my Doordash pickups and the store doesn't ever open on time, one morning I tried to pour me a drink and there wasn't even any couplings back on the soda machine because they don't finish doing everything in the morning because they're running late!!! It sucks when she isn't here!!! Today again I'm in the same boat it's 8:53 am on Jan 17, 2026!! My order dinged and said ready for pickup 10 minutes ago I'm still waiting!!
- RSRenee SalachJan 16, 20263.0I order ranch packets never get them. Tell them to go they put it on a tray for eat in.
- CSCheryl SmithJan 15, 20262.0I got sick from fish sandwiches for two days I didn't eat that day had get blood work after dr went there got fish with tartar both side eat it on my way had stop went to rest room throw up couple this happen on my way home had keep stopping use rest room
- MDMeldy “Freshsupport” DawnDec 30, 20251.0Why is it after 5pm the staff is awful and slow and incompetent. NEVER go for dinner. Your order is guaranteed to be screwed up Drive is sooooo slow
- SJSTEVE JAMISONDec 27, 20255.0My lunchtime place always hot and fresh... service might not be the best at times but the manger does a great job....
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Official website