Business Details
About
Mexican Restaurant
Chipotle Highland IN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
865 reviews
5 stars
391
4 stars
175
3 stars
100
2 stars
55
1 star
144
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and food preparation stations.
Service Quality
Customers frequently reported poor service, including rude staff attitudes and slow response times.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, often describing them as stingy or inadequate.
Food Quality
Several reviews mentioned issues with food quality, including stale ingredients and bland flavors.
Management Issues
There were complaints about management's lack of responsiveness to customer concerns and overall poor operational oversight.
- AJaddison jewett4 days ago1.0usually dirty, but my visit on 1/8 was truly terrible. staff never cleans; they’re constantly unprofessional and talk rudely amongst themselves. no toilet paper in bathroom, water all over the floor, in lobby there was an entire bag of chips crushed on the floor. they were out of white rice for maybe 20 minutes. food is usually pretty good, but the staff here never is. ONLY time i have had a good experience with the staff here is the young female manager who had pink hair. she’s very coordinated, professional, and kind!!! she’s the only one there who seems to care about her job
- VGVanessa Gonzalez5 days ago1.0I just left this location , the staff was very unprofessional and were arguing with each other at the cashier checkout in front of customers. I always enjoy coming to this location but the line was very long and there was a 10 minute wait for white rice !! Do better
- ASAshley SomodiDec 30, 20251.0I come here about once a month and I typically have an overall good experience. However, the last few times I’ve came here there’s been several issues. The last 3 times I’ve gotten there they were out of chicken. They stated it would be 15 minutes and of course it wasn’t. We waited just about 45 minutes. I don’t understand how you can be serving food at dinner time around 5:30 and notice the chicken is half full and not call for more chicken to be cooked. The line where they make your burrito or bowl is disgusting. Food like cheese, sour cream lettuce all over, corn in the sour cream. Then by the condiment station if that’s what they call it by the the drinks was also disgusting. Ice overflowing, no forks, empty napkins and sauces. Not sure what’s happening at this location but I know for sure it’s being poorly operated.
- DGDe GrantDec 25, 20255.0Really good. Polite and quick service. Fresh bowls.
- JDJacima DraineDec 12, 20251.0Went here for food and the lady who prepared my food had the nastiest attitude. She rushed me to take my order, and when I asked for the manager and she was worse. This experience was terrible. It took everything in me to keep self control. The manager asked me “do you want the food or not”. I wish it was a way I can report the both of them. No customer deserves to be treated this way. I will NEVER STEP FOOT IN THAT PLACE AGAIN!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Highland IN offer?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill at 10343 Indianapolis Blvd, Highland IN?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Highland IN offers in-store pickup and delivery services.
How can I order Chipotle online or through an app?
You can order Chipotle online via their order website or through the Chipotle app available on Apple Store.
Where is Chipotle Mexican Grill Highland IN located?
It is located at 10343 Indianapolis Blvd, in the Lake sublocality of Highland, IN 46322, USA.
Does Chipotle in Highland welcome LGBTQ customers and accept credit cards?
Yes, this location welcomes LGBTQ patrons and accepts credit cards for payment.
Are there any nearby healthcare facilities for emergencies around Chipotle Highland IN?
Yes, Physicians Immediate Care and Physicians Urgent Care - Highland are nearby for urgent medical needs.
What nearby places could I visit before or after dining at Chipotle Highland?
You might want to visit Highland Grove Shopping Center for some shopping or relax with a massage at Massage Envy - Highland.
Are there other fast food or Mexican restaurants near Chipotle Mexican Grill in Highland IN?
Yes, nearby options include Bennigan’s, Panda Express, Burger King, Wingstop, and McDonald’s.
What services does Chipotle Highland IN provide besides dining in?
Chipotle offers catering, online orders, gift cards, and web and mobile delivery services.