Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,444 reviews
5 stars
560
4 stars
345
3 stars
233
2 stars
95
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for their orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment over receiving incorrect orders.
Cleanliness
Numerous complaints highlighted unsanitary conditions in both the dining area and restrooms, with some describing them as the dirtiest they have encountered.
Staff Attitude
Feedback indicated a lack of customer service, with staff being described as rude or inattentive, contributing to a negative dining experience.
Inconsistency
While some customers praised the food and service, many others noted a decline in quality and consistency compared to previous visits.
- POPeggy OberbeckNov 9, 20255.0McDonalds is very convenient for me. Right down the street. The service at this McDonalds is very quick and efficient at both the drive through or eating inside. The staff is also great! I always order chicken nuggets because they are easy to eat while driving and I like the coating on them with Honey Mustard to dip my nuggets in. A chocolate shake makes this meal perfect. I love the rich chocolate flavor of the chocolate shack! While prices have gone up, the quick, tasty meal is worth the price. The McDonalds near my home is always clean, neat with a wonderful staff. I have always been very satisfied with my local McDonald's!! Thank you for being close to my home, and provide wonderful food, and a very friendly staff!!
- SJspencer jeffrisOct 30, 20251.0Literally worst McDonalds I’ve been to. Did not say one word to me until they had my burger which was bad. Ordered extra onions and got less than normal. Not surprised with the no talking except for the rude cook in the back with a loud voice. STAY AWAY FROM HERE
- HRHugo RomoOct 29, 20251.0Unbelievable place !!! If you can’t keep up with your duties, ask for help but you guys should stop 🛑 ignoring customers! Really bad attitude 👎
- SKSerhii KrusOct 29, 20251.0Hi, I ordered a muffin today, and once again I didn’t get the Monopoly sticker that’s supposed to come with it. When I asked about it, the staff told me that “muffins don’t come with stickers,” but according to the official Monopoly info I found (I even have a screenshot), they actually should. This already happened to me before, and it’s kind of frustrating — I just want to get what’s advertised. Please check with the store about this and maybe send me a replacement code or reward for the missed sticker. Thanks for your time and I hope this gets fixed soon — I really like your Monopoly promo, but this feels unfair.
- TSTristyn SampsonOct 17, 20251.0This used to be my favorite mcdonalds. Never messed up an order. Food was always hot. And now it is a problem every. Single. Time. I come here. You wait 30 minutes in line every single time. The food is never hot. They always forget something or mess something up. I really just dont understand. There used to be a heavy set older man who always worked here. And ever since he left. It has never been the same. This place needs a manager that cares. Because the ones who currently work here. Aint it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 4:30 AM to 11:00 PM.
When is the drive-thru service available?
The drive-thru is open every day from 4:30 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer curbside pickup services?
Yes, curbside pickup is available at this location.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 3150 E 181st Place, Hebron, IN 46341, USA.
What nearby dining options can I visit before or after McDonald's?
Nearby dining options include Cinnabon, Subway, Tequila Si Cantina, Denny's, Iron Skillet Restaurant, Wendy's, and Arby's.
Are there local entertainment venues near this McDonald's?
Yes, nearby entertainment venues include Dw's Country Junction and DW's Junction 2-65, which offer music and nightlife experiences.
What nearby services can help travelers visiting McDonald's at this location?
Travelers can stop at Flying J Travel Center, Pilot Flying J, and CAT Scale for fuel and convenience. Lodging options like Super 8 by Wyndham Hebron Lowell Area are also nearby.