Customers have reported inconsistent food quality, with some items being overcooked or not fresh, while others praised the taste and freshness.
Service Issues
There are frequent complaints about incorrect orders and slow service, particularly in the drive-thru, though some customers noted friendly staff.
Cleanliness
The restaurant is generally described as clean, with many customers appreciating the cleanliness of the dining area and restrooms.
Community Engagement
Customers appreciate the business's involvement in the community and the friendly atmosphere, which enhances their dining experience.
Value for Money
While some customers feel prices are rising too quickly, others find the meal deals to be a good value.
BP
Bonnie Paciga
Sep 25, 2025
4.0
Food was good and served nice and hot! Service was great too!
KE
Kirsten Elam
Aug 3, 2025
5.0
Very clean food was great
TC
tim calhoun
Aug 1, 2025
4.0
Very nice place. Even still have the superman blizzard. Unlike Hebron In. Store.
JM
Justin McLean
Jul 31, 2025
1.0
Went to this location numerous times with over an hour left til close, and have gotten told they are only serving vanilla because the machine is getting cleaned. My latest attempt happened the same way and when asked why they clean the machine an hour and 15 minutes before they close, a woman came over the speaker and aggressively told me it takes an hour to clean so that’s why it’s not available. I’m not a manager but I would think you could schedule someone to work an hour after you close to take care of this. I’m done going to this location.
AF
Anthony Farler
Jul 17, 2025
2.0
I’ve always loved Dairy Queen and how involved they are in the community but it’s sad to see the quality decrease in food and service recently it seems. Gravy is watery anymore , chicken tenders are chicken nuggets. I know a lot of it isn’t their fault and coporate decisions , but it’s getting harder to justify going. ( I waited about thirty minutes with one other person in drive thru for this render )
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain.
Where is Dairy Queen Grill & Chill located?
It is located at 620 N Front St, Hebron, IN 46341-9205, USA.
What are the regular opening hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, it is closed on November 27 and December 25, open from 10:00 AM to 4:00 PM on December 24, and open from 10:00 AM to 8:00 PM on December 31.
Does Dairy Queen Grill & Chill have a drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers drive-thru service and has outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, welcomes children, and provides high chairs for young kids.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and access mobile deals via the Dairy Queen app.
What nearby fast-food restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby fast-food options include Burger King, Taco Bell, Wana Pizza, and Subway, allowing you to explore a variety of meals in the area.
Which beauty salons are located near Dairy Queen Grill & Chill for a quick pampering session?
Nearby beauty salons include Salon 618 North, Hair by Miranda, Ka's Nails, and Hebron Clipper, all within close proximity for your convenience.
Are there family-oriented places near Dairy Queen Grill & Chill for kids and parents?
Yes, nearby family-friendly locations include Kids Adventure Academy, Building Blocks Child Care Home, and Hebron Lanes bowling alley for fun and care options.