Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food temperature, freshness, and incorrect orders.
Customer Service
Mixed reviews on service; some praised friendly staff while others noted rudeness and poor communication.
Cleanliness
Numerous complaints about the cleanliness of the restaurant and restrooms, with many describing it as dirty and poorly maintained.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long waits and order inaccuracies.
DC
Deja' Campbell
Jan 4, 2026
1.0
WORST WENDY'S IN THE WHOLE ENTIRE HAMMOND INDIANA!!!!!!!!! OMG FROM THE EMPLOYEES HERE TO THE MANAGER WHO IS ALWAYS HERE BUT NEVER DOES HER JOB RIGHT AT ALL. IVE ALREADY CALLED CORPORATE OFFICE ON THIS PLACE BUT OBVIOUSLY CORPORATE DOESN'T CARE AT ALL. THEY ARE ALWAYS SERVING UNDERCOOKED FOOD.. EITHER IT'S EXTREMELY OLD OR EXTREMELY UNDERCOOKED. THEY HAVE THE NERVE TO CHARGE FOR EXTRA SAUCE LIKE REALLY!?!? THEY CAN'T EVEN MAKE THE FOOD RIGHT. I HATE THIS PLACE!!!! I TRAVEL ALL THE WAY TO THE OTHER WENDY'S WHICH IS FAR OUT OF MY WAY JUST TO AVOID THIS PLACE. I KNOW I'M NOT THE ONLY ONE WHO THINKS THIS PLACE SHOULD BE SHUT DOWN OR HIGHER NEW, EXPERIENCED, PROFESSIONAL PEOPLE WHO ACTUALLY WANT TO WORK AND REPRESENT WENDY'S THE CORRECT WAY. FOR NOW WENDY'S ON CORRINE DR... ABSOLUTELY DISGUSTING. I PRAY NO ONE GETS SICK BY EATING THEIR UNSANITARY, UNCOOKED FOOD. DO BETTER WENDY'S.... BE SAFE EVERYONE. WENDY'S OUT HERE TRYING TO TAKE US OUT SMH
*1 STAR WAS ONLY GIVEN TO LEAVE THIS COMMENT. THIS PLACE DESERVES NO STARS*
QT
Quiana Taylor
Dec 20, 2025
1.0
Old food and bad customer service
MW
Michelle Williamson
Dec 18, 2025
2.0
Usually the food is always hot today everything was cold my fries were cold and my Baconator was cold. Also looks like 2 singles and it did not look like this yesterday. 9:15 p.m. Thursday 12-19-25
MM
Margie Mccarthy
Nov 4, 2025
5.0
around late evening went to wendy's located on kennedy avenue near the welcome center and can honestly say they have the most friendly, doting and very efficient staff, they all work as a team and are a joy to speak to and the manager runs a good crew, 11/2/2025, evening shift, and are very impressive and to the owners of this particular wendy's which is our favorite having a crew like this is so refreshing and makes customers return and of course the food was prepared perfectly
MC
Michelle Cody
Oct 24, 2025
2.0
Baconator was room temperature. Fries overcooked and not very hot. Washroom had no TP. I could not get the staffs attention. Was going to order a coffee to go. Staff did not even look at the front counter.