Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
50 reviews
5 stars
17
4 stars
7
3 stars
8
2 stars
3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and poor management, especially during evening shifts.
Food Temperature
Many customers received cold or lukewarm food, with several complaints about incorrect orders and missing items.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty dining areas and unsanitary food handling practices.
Order Accuracy
Numerous reviews mention issues with order accuracy, including missing items and incorrect food preparation.
Positive Staff Interactions
Some customers praised specific staff members for their friendly service, highlighting a few employees who provided excellent customer experiences.
- AJAva Jackson-Dean6 days ago1.0Went to the Wendy's on 165th in Hammond on 11-17-2025 .The drive thru line had 8 cars in it so I went inside .This place smelled like dirty mop water.I told the cashier it smells in here,she just looked at me and said may I take your order. I said y'all need to do something about that smell .I won't be back there again .
- JBJason BushmanNov 6, 20254.0Had a burrito but the shell was old.
- AFAmber FoyOct 4, 20253.0Me, it was ok not the best but not the worst location.
- RPRobert PalkovitzSep 30, 20251.0Don't waste your time and money here. They will screw your order up everytime, I've tried to be nice and respectful but this location is absolutely the worst.
- CCCeeAug 21, 20253.0Stars are for day crew. PM crew on 8/20/25 you need to do betterrrr, get off your phones making guest watch and wait for you to take our payment/hand over food. I’m no Karen but I work in hospitality as well and yalls customer service is lacking. Girl in out window was looking and talking to me like i was there 1 minute before closing, had me double check google just to see they close at 2 AM. it was 9:30 PM. 👎
Frequently Asked Questions About Wendy's
Is 1844 165th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hammond, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hammond, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (219) 844-8626.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1844 165th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Hammond, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1844 165th Street in Hammond, IN currently open?
Yes! This Wendy’s location is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday through Saturday from 6:30 AM to 2:00 AM, and on Sunday from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, delivery, and takeout options. You can order online via the Wendy's app or website.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location directly?
You can call them at (219) 844-8626 for questions or feedback.
Where can I find Wendy’s menu pricing and nutrition information?
Menu pricing and nutrition info can be found on the Wendy's website or mobile app after selecting this location. Nutrition and allergen info is available as you customize your order or in-restaurant on posters.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include another Wendy's, Subway sandwich shop, and Domino's Pizza, providing a variety of choices for customers.
What nearby places can customers visit before or after dining at Wendy's?
Customers can visit the Woodmar Mall shopping center, Hammond NorthShore Health Center for medical needs, or The Brow and Lash Studio for beauty services close by.
Are there convenient financial services near Wendy's?
Yes, nearby financial services include Teachers Credit Union, Everwise Drive-up ATM, TCU credit union, Check Into Cash, and Western Union for various banking and money transfer needs.