Brand Certified
Wendy's
3.7(1711 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1844 165th Street, Hammond, IN
46320, United States
Certified by Wendy's • Mar 01, 2026
(219) 844-8626
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/in/hammond/1844-165th-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
1,711 reviews
5 stars
703
4 stars
402
3 stars
282
2 stars
110
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative dining experience.
Food Quality
Numerous reviews mentioned cold or improperly prepared food, with complaints about missing items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Service Speed
Customers experienced long wait times, especially during peak hours, with some expressing frustration over slow service.
Mixed Experiences
While some customers praised specific staff members for excellent service, overall experiences varied significantly between day and night shifts.
- JJJasmine “Jazzy” Jazz6 days ago1.0Just all around a completely down . My food was so hard . Imma stop coming here . It never get better. It's like how can you serve old breakfast .
- LLLah LahFeb 16, 20262.0Nuggets weren’t hot. One of the male employees was disrespectful to someone on the headset (maybe drive-thru) and he thought it was cute and funny. This Wendy’s is cool but they can do better.
- LWLakeisha WebbFeb 1, 20264.0The fries were luke warm for the kids 5 for 5. But all the other were hot.
- ZRZayo RoyalJan 18, 20261.0I was inside of Wendy’s around 11:30am when I ordered food. However I went back to the counter and told the so call “Manager” in the dark colored shirt pictured below that they had forgot to put my sauce in the bag. She lied and said that I told her that I didn’t want any sauce mind you chicken nuggets came with my meal so why would I eat chicken nuggets without sauce? Because I clearly told her that I wanted Sauce when she asked!! she then proceeded to grab 1 package of sauce while rolling her rusty eyes in my face like she had an attitude or something I asked for another manager over her then another so call “Manager” an older lady whom looks like some kind of Witch walks up and I told her is their another higher Manager other than them? She didn’t say anything and pretty much ignored me turned back around and started messing with the drink machine. These employees at this location needs a reality check on Customer Service and how to treat them, because one simple mistake they could’ve been more polite and respectful. Wendy’s Corporate needs to get these two storm employees that they call “Managers” in check Foreal because they are truly an embarrassment!!.🗣️💯 However I will be filing an complaint against these two “employees”.
- MHManuel HerreraJan 14, 20261.0Git charged twice for my order
Frequently Asked Questions About Wendy's
Is 1844 165th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1844 165th Street in Hammond, IN currently open?
Yes! This Wendy’s location is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday through Saturday from 6:30 AM to 2:00 AM, and on Sunday from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, delivery, and takeout options. You can order online via the Wendy's app or website.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location directly?
You can call them at (219) 844-8626 for questions or feedback.
Where can I find Wendy’s menu pricing and nutrition information?
Menu pricing and nutrition info can be found on the Wendy's website or mobile app after selecting this location. Nutrition and allergen info is available as you customize your order or in-restaurant on posters.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include another Wendy's, Subway sandwich shop, and Domino's Pizza, providing a variety of choices for customers.
What nearby places can customers visit before or after dining at Wendy's?
Customers can visit the Woodmar Mall shopping center, Hammond NorthShore Health Center for medical needs, or The Brow and Lash Studio for beauty services close by.
Are there convenient financial services near Wendy's?
Yes, nearby financial services include Teachers Credit Union, Everwise Drive-up ATM, TCU credit union, Check Into Cash, and Western Union for various banking and money transfer needs.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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