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McDonald's

3.2
(2042 reviews)

Business Details

7420 Kennedy Avenue, Hammond, IN
46323, United States
(219) 845-0554
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7420 Kennedy Avenue, Hammond, IN
46323, United States

Hours

Reviews

3.2
2,042 reviews
5 stars
615
4 stars
396
3 stars
382
2 stars
176
1 star
473

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.

Cleanliness

Some customers appreciated the clean restrooms and dining area, while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food.

Speed of Service

Many customers experienced extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff while others reported a lack of urgency and care from employees.
  • A
    תנסה אותי כלבה
    Feb 5, 2026
    1.0
    Go ahead & try it yourself... 🤮
  • CS
    Caleb Schoof
    Feb 3, 2026
    1.0
    This place is slower than a sit-down restaurant I have been here for over ten minutes and I still do not have my food and I mobile ordered.
  • NR
    Nancy Rico
    Jan 17, 2026
    1.0
    So today around 2:30am , I’m about to get 2 different orders 2 different meals and ask to be placed in different bags, this young person said 2 me ma’am, are you serious? I’m the only one working here,and I gotta put them in two different bags…,I still gotta make the food. I was a little confused and I said to her ,you know what ! stay with your nasty attitude I don’t want anything anymore 🤦🏽‍♀️and I just left .McDonald’s ,really ?why do you have only one person working,and 2 top it off someone with a nasty attitude 😡
  • TO
    The Angry Otaku
    Jan 14, 2026
    2.0
    I work nights and this place is close, so I thought I would try here for dinner. On three separate occasions they have told me the store was closed despite getting there at 11:50 and the app still allowing me to order, and on another occasion they forgot part of my order and refused any sort of refund or credit when I came back around to try and get it fixed.
  • MH
    Michael Hoffman
    Dec 27, 2025
    1.0
    Visited this McDonald's on 2 occasions in the last 3 weeks. 1st visit 12/4/25: ordered 2 Big Mac Grinch meals. Pre-ordered ( mobile app), picked up at counter, had to wait for 15 minutes at counter (I do understand some wait time due to popularity of Grinch meals, but 15 minutes is too long). Big macs had so much sauce, they fell apart on 1st bite. Had to wipe off most of the sauce and reassemble. McDonald's that can't make a big Mac properly 2nd visit 12/26/25: ordered 2 double cheeseburgers, Large Fry, large Coke, and small Dr. Pepper. Pre ordered, mobile app, drive thru pick up. Pulled up to speaker, asked to wait a moment. During that moment another car pulled to other speaker and their order was taken before mine. Pulled to 1st window male employee was personable. Pulled to second window. Given food. Woman at that window could not be bothered to look me in the eye, smile or speak. Pulled away opened food, neither cheeseburger had pickles, burger meat was overcooked, large coke was diet coke instead. So, I paid about $10 for a small Dr pepper and a fry, and got a large side of rudeness and unprofessionalism for free. This visit there was no excuse for all the mistakes, wasn't even busy.

Frequently Asked Questions About McDonald's

What are the regular operating hours at McDonald's on Kennedy Avenue?

McDonald's on 7420 Kennedy Avenue is open daily from 5:00 AM to midnight, with extended drive-thru hours on Thursday through Sunday until 3:30 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Wednesday, and extended until 3:30 AM Thursday through Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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