Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
While some customers appreciated clean facilities, others reported unsanitary conditions, particularly in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh food while others received cold or poorly prepared items.
Management Issues
Several reviews pointed to poor management and lack of organization, contributing to the overall negative experience.
SS
Sha
Dec 30, 2025
4.0
Stopped by this McDonald's for a quick pit stop, and the clean restrooms were much appreciated especially while traveling.
A pleasant surprise for families, this location has a spinning prize wheel for kids, which my children absolutely loved. They were excited to play and even won sundaes, making the stop extra fun for them.
Overall, it's a typical McDonald's with clean facilities and a kid-friendly touch that really stands out. A solid choice for a quick stop, especially when traveling with children.
MH
Michael Hoffman
Dec 27, 2025
1.0
Visited this McDonald's on 2 occasions in the last 3 weeks.
1st visit 12/4/25: ordered 2 Big Mac Grinch meals. Pre-ordered ( mobile app), picked up at counter, had to wait for 15 minutes at counter (I do understand some wait time due to popularity of Grinch meals, but 15 minutes is too long). Big macs had so much sauce, they fell apart on 1st bite. Had to wipe off most of the sauce and reassemble. McDonald's that can't make a big Mac properly
2nd visit 12/26/25: ordered 2 double cheeseburgers, Large Fry, large Coke, and small Dr. Pepper. Pre ordered, mobile app, drive thru pick up. Pulled up to speaker, asked to wait a moment. During that moment another car pulled to other speaker and their order was taken before mine. Pulled to 1st window male employee was personable. Pulled to second window. Given food. Woman at that window could not be bothered to look me in the eye, smile or speak. Pulled away opened food, neither cheeseburger had pickles, burger meat was overcooked, large coke was diet coke instead. So, I paid about $10 for a small Dr pepper and a fry, and got a large side of rudeness and unprofessionalism for free. This visit there was no excuse for all the mistakes, wasn't even busy.
XA
Xitlalli Antunez
Dec 26, 2025
1.0
worst mcdonald’s ever why do the struggle so hard to make my orders PLAIN
PC
Patricia Chavez
Dec 24, 2025
3.0
Came And ordered Lady at cashier didn't really know what she was doing, I drove 20 minutes back home just for me not to get my 6pcs chicken nuggets and fries do better.
CL
Camden Mac Leod
Dec 21, 2025
5.0
A little slow given how few customers there were (5-10ish mins for 1 smoothie), but super clean and the workers are nice.
What are the regular operating hours at McDonald's on Kennedy Avenue?
McDonald's on 7420 Kennedy Avenue is open daily from 5:00 AM to midnight, with extended drive-thru hours on Thursday through Sunday until 3:30 AM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Monday through Wednesday, and extended until 3:30 AM Thursday through Sunday.
Can I order delivery from McDonald's at this location?
Yes, delivery is available daily from 5:00 AM to 11:45 PM with services including curbside pickup, same day delivery, and no-contact delivery.
How can I place an order through the McDonald's app?
You can order using the McDonald's app available on the App Store and Google Play, or via their quick link online ordering site.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any reward programs or mobile offers?
Yes, they have MyMcDonald's Rewards where you can earn points for free food, and mobile offers available through their app.
Is there WiFi available at McDonald's on Kennedy Avenue?
Yes, free WiFi service is available at this McDonald's location.
What nearby restaurants can I visit before or after McDonald's?
Nearby you can find Domino's Pizza for pizza, Baskin-Robbins for ice cream and smoothies, and Dunkin' for coffee and donuts.
What nearby services are useful for customers visiting McDonald's?
Nearby services include BMO Harris Bank ATMs for cash access, Speedway gas station for fuel, and Rent A Wreck for car rentals.
Are there any nearby recreational spots near this McDonald's?
Yes, Kube Sports Complex offers ice skating and gym facilities, and Ninja Kidz Trampoline Park is great for family fun, both close to McDonald's.